LARISSA GARCIA
Las Vegas,Nevada
Summary
Experienced with fostering nurturing and educational environments for young children. Uses effective communication techniques to build strong relationships with children and families. Knowledge of developing age-appropriate activities that promote overall growth and well-being.
Overview
8
8
years of professional experience
Work History
Childcare Educator
Imagination Station Early Learning Center
Las Vegas, Nevada
05.2022 - Current
- Developed engaging lesson plans that fostered child development and creativity.
- Implemented behavioral management strategies to promote a positive learning environment.
- Coordinated educational activities that aligned with developmental milestones for various age groups.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Supervised daily activities to ensure safety and engagement of children.
Private Caregiver
Ultimate Fighting Championship
Las Vegas, Nevada
09.2019 - 04.2023
- CPR/First Aid Certified for both children and adults
- Maintained clean and well-organized environment for client happiness and safety
- Observed for changes in physical, emotional, mental or behavioral condition and injuries
- Created safe and positive living situations for clients through effective communication skills with family and other staff about concerns or challenges
- Built strong relationships with clients to deliver emotional support and companionship.
Call Center Representative
College of Southern Nevada
Las Vegas, Nevada
01.2018 - 08.2020
- Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer
- Engaged actively with callers, confirming or clarifying information, and diffusing anger.
- Offered resolutions to de-escalate calls and solve customer issues.
- Delivered fast, friendly, efficient and knowledgeable service for routine questions and service complaints
- Handled various tasks and resolved issues in a rapid manner in a high-pressure call center.
Education
HIGH SCHOOL DIPLOMA -
Sunrise Mountain High School
06-2017
Skills
- CPR Certified
- CDA Certified
- Fluent in Spanish and English
- Effective Communication Skills
- Effective Problem Resolution
- Attention to Detail
- Customer Service Excellence
- Strong Organizational Abilities
- Commitment to Confidentiality
Timeline
Childcare Educator
Imagination Station Early Learning Center
05.2022 - Current
Private Caregiver
Ultimate Fighting Championship
09.2019 - 04.2023
Call Center Representative
College of Southern Nevada
01.2018 - 08.2020
HIGH SCHOOL DIPLOMA -
Sunrise Mountain High School