
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Clinical Documentation Mastery
Administrative/Clerical
Interpersonal Skills
Knowledge of State Regulations
Reliability and Time Efficiency
Management and Leadership
Multicultural Sensitivity/Awareness
Critical Thinking and Problem Solving
Individual / Group Counseling
Crisis Intervention
Motivational Interviewing
Case Management
Intake Experience
Addiction Counseling
Cognitive Behavioral Therapy
Medication Administration
Curriculum Development