Results-driven professional with strong analytical, communication, and teamwork skills, consistently demonstrating adaptability to new environments. Committed to contributing to team success while pursuing opportunities for professional development. A positive attitude and dedication to continuous learning foster an environment of growth and collaboration. Prepared to leverage expertise to drive impactful results in a dynamic workplace.
Overview
21
21
years of professional experience
Work History
Program Aide
New York State Parks, Recreation and Historic Preservation
Albany, NY
05.2024 - Current
Reviews and evaluates funding requests submitted by Regional and Bureau offices to ensure compliance with budgetary policies, procedures, and funding guidelines.
Prepares, reviews, and processes Budget Certificates, budget modifications, Budget Journals, and interagency sub-allocations within the Statewide Financial System (SFS) for Capital, Environmental Protection Fund (EPF), and related funding sources.
Monitors and manages daily funding activities within the Capital Tracking System (CTS), ensuring timely and accurate processing of requests.
Establishes and maintains Cost Centers, Chart of Accounts (COA) strings, and agency budget structures within SFS and CTS.
Maintains and updates agency budget tracking systems and financial reports following approval and implementation of budget transactions.
Collaborates with program staff, regional offices, and bureau personnel to provide guidance and support on budget development, funding requests, and financial transactions.
Monitors, maintains, and reconciles fiscal data across multiple financial systems, including preparation and distribution of monthly Capital and EPF financial reports.
Develops financial reports, dashboards, and data visualizations to support senior management decision-making and budget oversight.
Implements expenditure controls and perform cash-flow forecasting for EPF-funded programs, ensuring appropriate allocations and utilization of available resources.
Conducts fiscal trend analysis, identifies operational and budgetary challenges, develops corrective actions, and provides recommendations to enhance financial management and resource allocation.
Supports management of the State Financial Plan by monitoring spending trends, identifying fiscal risks, and coordinating mitigation strategies with internal and external stakeholders.
Prepares and coordinates monthly EPF cash requests submitted to the Division of the Budget (DOB) to support program payment obligations.
Reconciles appropriation budgets with segregation budgets to ensure accurate, complete, and compliant budget transactions.
Creates General Ledger (GL) and Accounts Payable Journal Voucher (AP JV) transactions to facilitate expenditure transfers and financial adjustments.
Reviews Office of General Services (OGS) surplus equipment sales and coordinates revenue transfers to ensure proper distribution of funds to Regional and Bureau programs.
Executes annual budget setup activities, including uploading Capital appropriations and allocations into SFS using the Budget Import Tool.
Assists in the review of annual appropriations, budget requests, and supporting fiscal documentation, including updates to CP-2 and CP-6 schedules to align with enacted budget legislation.
Researches and resolves budget discrepancies through detailed analysis of Chart of Accounts structures, budget balances, and financial transactions.
Creates, processes, and tracks AC909 and AC1286 transactions for deposits, refunds of appropriations, and related fiscal activities.
Park Rec Specialist 2
New York State Parks, Recreation and Historic Preservation
Reviewed, prepared, and submitted employee travel expense reports within the Statewide Financial System (SFS), ensuring compliance with agency spending controls and New York State travel regulations established by OPRHP, the Business Services Center (BSC), and the Office of the State Comptroller (OSC).
Analyzed and processed out-of-state travel requests, evaluating business necessity, cost effectiveness, and alignment with New York State operational objectives prior to approval.
Assisted in developing agency travel budget requests by analyzing expenditure trends and applying Division of the Budget (DOB) guidelines and agency fiscal policies.
Monitored statewide travel expenditures and budget utilization to ensure effective allocation of resources and adherence to approved spending plans.
Conducted comprehensive reviews and analyses of travel-related expenditures, prepared findings reports, and developed recommendations to improve fiscal accountability and resource utilization.
Investigated potentially fraudulent, unsupported, or non-compliant travel transactions; prepared detailed audit reports, justifications, and supporting documentation in accordance with state and federal requirements.
Leveraged Microsoft Excel and SFS reporting tools to identify unreconciled travel expenses, perform financial analyses, and coordinate timely resolution with agency staff and regional offices.
Evaluated regional travel operations and internal controls to identify transaction irregularities, recommend corrective actions, and strengthen compliance with travel policies and procedures.
Reviewed fiscal components of travel progress reports and recommended budgetary adjustments to maintain compliance with agency spending controls and financial objectives.
Provided guidance on New York State travel policies to ensure compliance and support operational efficiency for employees and management.
Identified and implemented process improvements to enhance travel administration, streamline workflows, and eliminate inefficient or outdated procedures, forms, and guidance materials.
Developed and delivered training programs for new employees on accounting principles, budgeting concepts, travel procedures, and compliance requirements using Microsoft PowerPoint and virtual training platforms.
Maintained and analyzed travel-related databases within SFS and Microsoft Access, ensuring data accuracy, integrity, and reliable reporting capabilities.
Administered DocuSign user access and workflow permissions for travel-related forms and approvals, supporting secure and efficient electronic document management.
Managed agency travel card administration, including application reviews, distribution list maintenance, account updates, and coordination within the JPMorgan card management system.
Maintained agency travel and credit card intranet resources, ensuring employees had access to current policies, procedures, forms, and guidance documentation.
Supported revenue operations by reviewing, processing, and submitting patron refund transactions through SFS while ensuring accuracy and compliance with financial controls.
Performed financial reconciliations by comparing WorldPay transaction activity against bank statements to verify accurate revenue deposits and identify discrepancies.
Collaborated with the Revenue Unit to analyze monthly credit card settlement activity, reconcile bank transactions, and implement corrective actions within revenue management systems.
Assisted Accounts Payable operations by reviewing, analyzing, and processing Direct Pay transactions through eSettlements while maintaining data integrity and compliance.
Coordinated the identification and resolution of unreconciled procurement card transactions by analyzing charge activity and partnering with agency staff to ensure timely reconciliation.
Supported agency workforce operations during the COVID-19 pandemic by assisting with unemployment insurance claim preparation and submission to the Department of Labor.
District Staff - Auditor
Stewart's Shops
Saratoga Springs, NY
09.2013 - 12.2024
Provided supervision and valuable guidance to 15 shop managers and up to 150 shop partners by training and mentoring in profit and loss, leading to their professional growth.
Improved shop efficiency by implementing effective inventory management and product merchandising techniques.
Managed multiple shop audits simultaneously while meeting strict deadlines, ensuring accurate and timely results.
Conducted ATM audits in 15 shops, ensuring shop managers are complying with company banking policies and procedures.
Prepared and conducted employee evaluations and implemented necessary improvement plans.
Conducted company sting operations bi-weekly to ensure shop managers and partners were complying with State and local restricted product sales policies.
Supported the development of annual shop payroll and expense budgets by analyzing past trends and making strategic recommendations for future planning.
Gathered, analyzed and adequately documented information to assess the shop(s) profit and loss, while applying technical and analytical skills to arrive at detailed conclusions and recommendations.
Strengthened internal controls through the development of new policies and procedures, fostering a culture of compliance and accountability.
Effectively communicated audit results to upper management through detailed written reports and oral presentations weekly.
Mitigated potential fraud risks through meticulous review processes, safeguarding company assets from unauthorized use or mismanagement.
Articulated audit findings, risks and detailed recommendations to the shop manager and partners through scheduled meetings and trainings.
Coordinated, scheduled and maintained audit schedules for 15 stores on a weekly basis.
Answered confidential phone calls about personnel matters with shop employees.
Coordinated training for new team members, oversaw onboarding details and designed framework for future acquisitions.
Carefully interviewed and conducted reference checks, and verified candidate qualifications and fit for the company.
Front of House Manager
Outback Steakhouse
Clifton Park, NY
08.2011 - 09.2013
Carefully interviewed, selected, trained and supervised up to 50 Front House of employees, verifying retention and ensuring the employee(s) is the proper fit for the company.
Supervised up to 30 Back of House staff, ensuring food safety standards are met, along with attentive expedition of food.
Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits, and minimize loss.
Forecast sales and labor costs to maintain a profitable restaurant while ensuring customer service standards remain a priority.
Correctly calculated inventory and ordered appropriate supplies for the Front of House and Back of House including food, beverages, equipment and supplies.
Strategically developed effective marketing plans to increase sales and profits while managing costs to create growth.
Reconciled cash and credit card transactions to maintain accurate records daily.
Managed Front of House personnel to maintain adequate staffing and minimize overtime, while continually creating a positive, enjoyable work atmosphere.
Effectively managed payroll and timekeeping, including completion of weekly schedules and the proper paperwork for new hires and terminations.
Bartender
Outback Steakhouse
Clifton Park, NY
01.2010 - 05.2011
Waited on multiple customers at the bar while enthusiastically suggesting food and drink specials.
Managed strict beverage control to minimize waste.
Processed orders and closed out cash register on a computerized Point of Sale system.
Upheld strict cash handling procedures.
Adhered to state laws regarding alcoholic beverage service.
Conducted monthly inventory.
Managed inventory levels, ordering supplies to minimize waste and ensure availability.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Wait staff
Outback Steakhouse
Clifton Park, NY
01.2008 - 01.2010
Consistently provided professional, friendly and engaging service while skillfully promoted items on beverage lists and menus.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register using the Point of Sale system.
Verified cash drawer against the day’s receipts.
Trained new wait staff on restaurant procedures and service standards.
Led team meetings to discuss performance metrics, strategies for improvement, and share best practices.
Hostess
Outback Steakhouse
Clifton Park, NY
07.2005 - 01.2008
Assisted in training new hosts on seating procedures and customer interaction protocols.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Maintained cleanliness of dining area, enhancing overall guest experience.
Handled guest inquiries and resolved concerns to ensure satisfaction.
Monitored dining flow, adjusting seating arrangements as needed for optimal service delivery.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
OSI Restaurant Management -
Outback Steakhouse Management Training
Fishkill, NY
04.2011
High School Diploma -
Shenendehowa High School East
NY
2006
Skills
Budget Development
Financial Analysis
Budget Reconciliation
Internal Controls
Fiscal Reporting
Process Improvement
Capital Fund Management
Financial Compliance
Timeline
Program Aide
New York State Parks, Recreation and Historic Preservation
05.2024 - Current
Park Rec Specialist 2
New York State Parks, Recreation and Historic Preservation