Larissa Rudosky
Saint Paul,MN
Summary
Versatile billing and administrative skills with 9 years of healthcare experience. Expertise in claims submission, and denial management within high-volume clinical settings. Skilled at direct patient communication, facilitated seamless communication between medical teams and families.
Overview
10
10
years of professional experience
Work History
ED Coordinator
Regions Hospital
Saint Paul, MN
04.2026 - Current
- Managed patient admissions and transfers within the hospital to ensure a smooth transition of care.
- Coordinated interdepartmental communications by answering and making calls to streamline patient admissions and transfers.
- Collaborated with physicians, nurses, and families to ensure comprehensive patient care.
- Communicated critical information to paramedics, police officers, and medical staff in-house and externally to facilitate effective patient management.
- Recorded patient care data accurately in electronic medical records to ensure timely access for healthcare providers.
Patient Collections Representative
Tactile Medical
Minneapolis, MN
07.2024 - 06.2026
- Contact patients with outstanding balances to provide support, resolve billing concerns, and set up payment arrangements.
- Deliver clear, compassionate communication regarding invoices, statements, and account status.
- Educate patients on payment options, financial policies, and account procedures.
- Maintain accurate records of all patient interactions and payment activity.
- Use customer service software and internal billing systems to track follow-ups and document outcomes.
- Escalate complex billing issues to the appropriate departments while ensuring a positive patient experience.
Billing Specialist
Amplifon
Minneapolis, MN
07.2023 - 07.2024
- Pulled and analyzed accounts receivable reports for pending and processed claims to identify trends.
- Created Excel reports to track and analyze insurance denials, facilitating targeted follow-up actions.
- Reviewed delinquent accounts to ensure compliance with timely filing deadlines.
- Imported/exported EOBs via Availity and posted transactions in Meditrac.
- Worked with Medicare to obtain exclusion letters.
Resident Care Aide
New Challenges
Apple Valley, MN
10.2020 - 11.2023
- Monitored and supported at-risk residents in daily activities to enhance their quality of life.
- Assisted with daily living activities in accordance with individual care plans.
- Maintained accurate daily logs and administered medications according to policy to ensure resident safety.
- Prepared meals according to specific dietary restrictions to meet residents' health needs.
Compliance Specialist
Evergreen Billing Specialists
Saint Paul, MN
03.2023 - 07.2023
- Researched compliance issues related to coding, coverage, and medical necessity to ensure adherence to regulations.
- Maintained accurate billing records and documentation to support compliance and auditing processes.
- Updated CPT and diagnosis codes, and managed prior authorizations.
- Conducted thorough insurance registration analysis to identify discrepancies and enhance accuracy in patient data.
Customer Service Advocate
Zenith American Solutions
Mendota Heights, MN
03.2022 - 03.2023
- Delivered customer support through inbound calls, chats, and emails to enhance customer satisfaction.
- Clarified billing procedures, processed payments, and resolved service inquiries to ensure accurate account management.
- Coordinated benefits for enrollments, terminations, and claims processing to streamline customer experiences.
- Maintained accurate account information while adhering to HIPAA standards.
CNA
Life Care Centers of America
Puyallup, WA
09.2016 - 01.2019
- Recorded daily logs of vital signs and administered medications according to established policies, enhancing patient care compliance.
- Monitored and supported at-risk residents, ensuring safety and well-being in a care facility setting.
- Assisted with daily living activities in accordance with individual care plans.
- Maintained confidentiality and compliance with HIPAA guidelines.
Education
Certified Nursing Assistant (CNA) - CNA
Life Care Centers of America
Puyallup, WA08-2016
High School Diploma -
Challenger Secondary School
06-2015
Criminal Justice
Pierce County Skills Center
10-2014
Skills
- HIPAA compliance
- Patient Data Management
- Patient admission
- Clinical Documentation
- Emergency response coordination
- Interdisciplinary Collaboration
- Data reporting
- Office reporting
- Calendar management
- Customer service
- Verbal & Written Communication
References
Available upon request.
Timeline
ED Coordinator
Regions Hospital
04.2026 - Current
Patient Collections Representative
Tactile Medical
07.2024 - 06.2026
Billing Specialist
Amplifon
07.2023 - 07.2024
Compliance Specialist
Evergreen Billing Specialists
03.2023 - 07.2023
Customer Service Advocate
Zenith American Solutions
03.2022 - 03.2023
Resident Care Aide
New Challenges
10.2020 - 11.2023
CNA
Life Care Centers of America
09.2016 - 01.2019
Certified Nursing Assistant (CNA) - CNA
Life Care Centers of America
High School Diploma -
Challenger Secondary School
Criminal Justice
Pierce County Skills Center