Summary
Overview
Work History
Education
Skills
Timeline
Generic

Larissa Swanson

Clyde Park,MT

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

16
16
years of professional experience

Work History

Food and Beverage Director

Crazy Mountain Ranch
01.2008 - Current
  • Maintained sound financial footing by overseeing department profit, loss and budgeting.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Recruiting, training, and management of up to 50 staff members.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.


General Manager

Alpenglow Lodge
03.2016 - 04.2017
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Interior Design

The Art Institute of Seattle
Seattle, WA
2005

General Studies

Montana State University - Billings
Billings, MT
2001

High School Diploma -

Sweet Grass County High School
Big Timber, MT
2001

Interior Design

The Art Institute of Seattle
Seattle, WA
2005

Skills

  • Inventory Accuracy
  • Supply Ordering and Management
  • Chef Consultations
  • Food and Beverage Orders
  • Employee Performance Evaluations
  • Performance Strategies
  • Effective Customer Service
  • Banquet Coordination
  • Customer Experience
  • Food Safety and Sanitation
  • Staff Scheduling
  • Customer Service Standards
  • Facilities Planning
  • Catering Services
  • Liquor Law Compliance
  • Teamwork and Collaboration

Timeline

General Manager

Alpenglow Lodge
03.2016 - 04.2017

Food and Beverage Director

Crazy Mountain Ranch
01.2008 - Current

Interior Design

The Art Institute of Seattle

General Studies

Montana State University - Billings

High School Diploma -

Sweet Grass County High School

Interior Design

The Art Institute of Seattle

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Larissa Swanson