Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Larissa NJIFONAME Y

Fort Sill,Oklahoma

Summary

Certified Scrum Master with over five (5+) years of experience across multiple domains. Coach and empower Agile teams to be self-organizing, cross-functional and generalizing specialists who consistently deliver quality products to their customers on a regular cadence within the shortest sustainable lead time. A genuine servant leader with skills in delivering projects through effective collaboration, facilitation, coaching, relationship management, and counseling of Scrum teams to deliver business needs. Proven ability to enforce the Scrum rules, removing impediments, fostering self-management, and empowering teams. Analytical thinker and skill communicator with outstanding conflict resolution and facilitator skills. Thrives on working towards ambitions goals, with excellent client management and organizational skills, proven in winning new business and growing client base. Powerful sense of ethics and an ability to work effectively in terms of collaborating on projects across sales and marketing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Scrum Master

Equifax
Chicago, IL
12.2019 - Current
  • Facilitate daily standup scrum meeting, sprint planning meeting, sprint review(demo), sprint retrospective, release planning, and other related meetings with scrum teams and stakeholders
  • Protect development Team from external interruption which could affect their productivity and efficiency
  • Ensured each of User Stories are well defined; contained who, What And why and meet INVEST criteria before estimated by team during product backlog refinement sessions
  • Protect team from over commitment and disruption during sprints
  • Created open and trust-based environment, which enhances focus on delivery and facilitates continuous improvement of valuable products
  • Ensured transparency of product backlog, sprint backlog, burndown chart and communicated team overall progress tracking burndown metrics, velocity, and productivity.
  • Worked with development team and product owner to maintain prioritized and prepared backlog and plan upcoming releases
  • And assist team in drafting acceptance criteria and test plans.

Scrum Master

Allstate Corp
Atlanta, GA
11.2018 - 12.2019
  • Lead daily stand-up meetings, sprint reviews, sprint retrospectives, release planning, demos, and other Scrum related meetings with Scrum teams and stakeholders
  • Protected team from over commitment and disruption during sprints
  • Ensured transparency of product backlog, sprint backlog, burn-down and communicates team overall progress tracking burndown metrics, velocity, and productivity
  • Monitored status of user stories, sprint release/progress, team velocity, and capacity
  • Worked with Product Owner on Artifacts Such as Product Backlog, Sprint Backlog, product increment
  • Worked with Development team and Product Owner to maintain prioritized and prepared backlog, plan upcoming Releases, and assist team in drafting acceptance criteria and test plans
  • Led scrum team in using Agile methodology and scrum practices
  • Worked with product owner and development team to achieve customer satisfaction
  • Lead scrum and development teams in self-organization
  • Remove impediments and coach scrum team
  • Worked with development teams to identify and fill in blanks in Agile framework
  • Resolved conflicts and issues on teams
  • Worked with scrum team to achieve higher levels of scrum maturity.
  • 65Worked to provide continuous improvement for product development lifecycle, realizing % reduction in errors
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload

Scrum Master Remote

T-Mobile
Atlanta, GA
03.2017 - 06.2018
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Worked to provide continuous improvement for product development lifecycle, realizing 46% reduction in errors.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Remove impediments and coach scrum team
  • Resolved conflicts and issues on my team(s)
  • Participated in team-building activities to enhance working relationships

PCI DSS Compliance

ControlScan
Alpharetta, GA
11.2015 - 01.2017
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Place outbound calls (and receive inbound calls on as needed basis) to retail and e-commerce merchants to
  • Developed customer service improvement initiatives that decreased customer wait times by 45%.
    Carried out opening and closing functions to meet operational needs underpinning strong customer service.
  • Assisted customers with needs such as opening accounts, updating account details and signing up for new services.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Handled over 60 calls per shift signing up new customers, retrieving customer data, presenting relevant product information, cancelling services, solving problems and providing product information.

Data Associate

Aerotek
Remote
06.2014 - 10.2015
  • Process data in order of priority.
  • Transcribe and annotate high priority deliverables.
  • Deliver high quality on deadlines.
  • Located and corrected data entry errors and reported to management.
  • Sorted and processed incoming reports before putting data into processing software.
  • sorted and processed incoming reports before putting data into processing software.

Education

Master's degree - marketing management

UNIVERSITY OF DOUALA

bachelor's degree - business administration (finance

SNHU

Bachelor's Degree - marketing and operational management, marketing planning

INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP

Certified Scrum Master (CSM) Scrum Product Owner certified (SPOC) - undefined

Skills

  • Tools & Software: JIRA expert and Confluence Google Apps (Google meet, Calendar, Chats) Microsoft Teams, Microsoft office
  • SOFT SKILLS
  • Excellent servant leadership qualities
  • Outstanding oral and written presentation and communication skills
  • Conflict resolution
  • Highly organized with the ability to multitask
  • Strong leadership skills
  • Coaching agile principles and practices
  • Strategic planning
  • Persuasive communication
  • Agile-Scrum, Kanban, SAFe
  • Supervisory Skills: Directing Others — Familiar

Certification

  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)

Languages

French
Native or Bilingual

Timeline

Senior Scrum Master

Equifax
12.2019 - Current

Scrum Master

Allstate Corp
11.2018 - 12.2019

Scrum Master Remote

T-Mobile
03.2017 - 06.2018

PCI DSS Compliance

ControlScan
11.2015 - 01.2017

Data Associate

Aerotek
06.2014 - 10.2015

Master's degree - marketing management

UNIVERSITY OF DOUALA

bachelor's degree - business administration (finance

SNHU

Bachelor's Degree - marketing and operational management, marketing planning

INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP

Certified Scrum Master (CSM) Scrum Product Owner certified (SPOC) - undefined

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Larissa NJIFONAME Y