Lark Jones
Grand Rapids,MI
Summary
Professional with experience in logistics and transportation, bringing strong problem-solving skills and attention to detail. Effective in coordinating routes, ensuring timely deliveries, and maintaining high standards of customer satisfaction. Known for strong team collaboration, adaptability, and reliability in dynamic environments. Skilled in navigating various delivery systems, managing time efficiently, and communicating with clients and team members.
Overview
5
5
years of professional experience
Work History
Medical Courier
US Pack Logistics
10.2023 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Car Driver
Uber And Lyft
08.2020 - Current
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
Delivery Driver
DoorDash
02.2020 - Current
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Delivery Driver
Roadie
04.2023 - 06.2024
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Amazon Flex
03.2021 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
No Degree - Business Administration
Grand Rapids Community College
Grand Rapids, MI05-1992
High School Diploma -
Creston High School
Grand Rapids, MI06-1990
Skills
- Positive attitude
- Effective customer engagement
- Expertise in road safety practices
- Proficient in team collaboration
- Punctual and reliable
- Effective time management
- Proficient in GPS navigation
Timeline
Medical Courier
US Pack Logistics
10.2023 - Current
Delivery Driver
Roadie
04.2023 - 06.2024
Delivery Driver
Amazon Flex
03.2021 - 06.2022
Car Driver
Uber And Lyft
08.2020 - Current
Delivery Driver
DoorDash
02.2020 - Current
No Degree - Business Administration
Grand Rapids Community College
High School Diploma -
Creston High School
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