Ross Stores
Supervisor
FLORENCE, SC
- Planned and executed [project]
- Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables
- Provided onsite training
- Created communication strategies to meet client objectives
- Effectively controlled the release of proprietary and confidential information for general client lists
- Monitored multiple databases to keep track of all company inventory
- Provided outstanding [Type] service to new and long-standing customers by attending closely to concerns and developing solutions
- Inputted information from customer calls and onsite service visits into the company's system using [Software]
- Led team of [Number] [Job title]s engaged in delivering assistance to customer service department on daily basis
- Increased sales by 17% over a two-year period
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Successfully led key projects which resulted in [positive outcome]
- Supported [Job title] in operational improvements and resolution of [Type] problems to deliver top-notch customer service