Laroyia Stevenson
Louisville,KY
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Peer Support Specialist
Goodwill
Louisville, KY
2024.12 - Current
- Facilitated peer support groups to foster community and connection among participants.
- Provided guidance and resources to individuals navigating mental health challenges.
- Collaborated with healthcare professionals to ensure comprehensive support for clients.
- Educated individuals on coping strategies and self-care techniques for better well-being.
- Documented client progress and feedback to enhance support services provided.
- Assisted in developing workshop materials focused on mental health awareness and education.
- Advocated for client needs within the healthcare system to improve access to services.
- Maintained confidentiality and ethical standards while supporting clients in need.
- Actively listened and responded empathetically when interacting with clients.
- Educated clients on available community resources that could enhance their quality of life.
Administration Assistant
Goodwill
Louisville, KY
2022.06 - 2024.12
- Updated contact lists regularly with current information.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Organized and maintained files, including electronic records.
- Answered incoming calls in a professional manner.
- Performed data entry tasks accurately within specified timeframes.
- Provided administrative support to management team.
- Collaborated with team members to improve workflow and streamline processes effectively.
- Supported event planning by organizing logistics and materials needed for activities.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Maintained filing systems to ensure easy access to important records.
Tipper
Waste Managment
Louisville, KY
2019.09 - 2022.05
- Completed day-to-day duties accurately and efficiently.
Education
Jefferson County High School
Louisville, KYSome College (No Degree) - Business Administration And Management
Jefferson Community And Technical College
Louisville, KYSkills
- Peer support facilitation
- Mental health education
- Client advocacy
- Resource navigation
- Microsoft Office Suite
- Data entry
- Event planning
- Customer relationship management
- Workflow improvement
- Document management
- Effective communication
- Active listening
- Problem solving
- Team collaboration
- Workshop development
- Recordkeeping and bookkeeping
- Office administration
- Administrative improvement
- Data entry documentation
- Microsoft outlook
Certification
- Peer support
Timeline
Peer Support Specialist
Goodwill
2024.12 - Current
Administration Assistant
Goodwill
2022.06 - 2024.12
Tipper
Waste Managment
2019.09 - 2022.05
Jefferson County High School
Some College (No Degree) - Business Administration And Management
Jefferson Community And Technical College