LUIS RODRIGUEZ-PORTILLO
Orlando,FL
Overview
34
34
years of professional experience
Work History
Grocery Clerk
Publix at Marketplace
Orlando, FL
01.2024 - Current
- Provided information about product details and pricing.
- Maintained organized and stocked shelves.
- Delivered exceptional customer service.
- Ensured safety and efficiency in organizing backroom areas.
- Adhered to safety guidelines while handling forklifts and pallet jacks.
- Kept aisles, shelves, and storage areas spotless.
- Developed visual merchandising strategies to attract attention.
- Unloaded delivery trucks to streamline workflow.
Public Areas, Houseman, Cafeteria Att, Stewarding
UNIVERSAL AVENTURA HOTEL
Orlando, Florida
11.2022 - 01.2024
- Executed comprehensive cleaning tasks including vacuuming, dusting, sweeping, mopping floors.
- Provided requested items like linens, towels, and toiletries to guest rooms promptly.
- Stocked housekeeping carts with supplies before each shift.
- Assisted Housekeepers in changing bed linens when needed.
- Ensured that all public areas were presentable at all times.
- Cleaned bathrooms including toilets, sinks and mirrors on a daily basis.
- Collected and removed trash from rooms.
- Served hot meals, salads, sandwiches, beverages, and other food items promptly.
- Followed safety standards for controlling food temperatures.
- Marked containers with precise timestamps prior to storage.
- Cleaned and disinfected all kitchenware.
- Handled cleaning of plates, glasses, and utensils using industrial equipment.
- Ensured proper waste disposal per health regulations.
General Operations Manager
Poseidon Services, S.A.
Maracaibo, Zulia, Venezuela
05.2007 - 08.2021
- Monitored crude carrier activities 24/7, ensuring timely customer updates.
- Maintained adherence to scheduled services and executed without delays.
- Successfully coordinated with authorities and port terminals for compliance.
- Managed daily operations of staff, ensuring timely task completion.
- Achieved optimal value for purchased goods and services through negotiation.
- Handled customer inquiries efficiently.
Boarding Agent/Operations Manager
Vensport, S.A.
Maracaibo, Zulia, Venezuela
11.1996 - 10.2006
- Managed 24/7 reception, attention and dispatch of oil tankers at ports and office.
- Communicated operational details to customers efficiently.
- Coordinated documentation processes with authorities and port terminals.
- Served periodically as General Operations Manager.
Manager on Duty
Marina Bay hotel & casino
Isla De Margarita, Nueva Esparta, Venezuela
07.1993 - 09.1996
- Ensured smooth hotel operations.
- Handled interactions with guests in sensitive situations.
- Primary focus was the Front Desk handling.
- Monitored and maintained guest satisfaction in diverse areas, including the beach zone.
Front Desk Cashier, Night Auditor & Income Auditor
Margarita Concorde hotel
Isla De Margarita, Nueva Esparta, Venezuela
10.1990 - 06.1993
- As Cashier: Posted guest invoices for point-of-sale consumptions and received their payments.
- As Auditor: Collected reports and bills from cashiers at various points of sale and elaborated a summary for different managements.
- I also cooperated and worked closely with Receivable Accounts Department
Education
Some College (No Degree) - Medicine
Universidad Del Zulia
Maracaibo, Zulia, Venezuela08-1987
High School Diploma -
Jose Ramon Yepes High School
Maracaibo, Zulia, Venezuela08-1981
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- Written communication skills
- Skilled in Spanish Language Proficiency
- Proficient in English Communication
- Basic French
- Basic Portuguese
Timeline
Grocery Clerk
Publix at Marketplace
01.2024 - Current
Public Areas, Houseman, Cafeteria Att, Stewarding
UNIVERSAL AVENTURA HOTEL
11.2022 - 01.2024
General Operations Manager
Poseidon Services, S.A.
05.2007 - 08.2021
Boarding Agent/Operations Manager
Vensport, S.A.
11.1996 - 10.2006
Manager on Duty
Marina Bay hotel & casino
07.1993 - 09.1996
Front Desk Cashier, Night Auditor & Income Auditor
Margarita Concorde hotel
10.1990 - 06.1993
Some College (No Degree) - Medicine
Universidad Del Zulia
High School Diploma -
Jose Ramon Yepes High School
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