Teshana Archer

• Monitored vital signs and reported changes to nursing staff promptly.
• Collaborated with healthcare team to develop individualized care plans for patients.
• Supported patients with daily living activities and personal hygiene to enhance comfort and dignity.
• Assisted with ambulation and positioning of patients according to their plan of care.
• Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
• Maintained cleanliness in assigned areas to ensure a safe environment for patients.
• Executed housekeeping tasks to maintain cleanliness and sanitation in patient areas for safety and well-being.
• Maintained a clean and safe environment for patient care and comfort.
• Provided delegated basic patient care services to facilitate nursing functions and assist with activities of daily living.
• Assisted Hospice and Palliative care staff

Delivered in-home patient care and companionship, enhancing overall well-being.

• Assisted with daily living activities and personal hygiene to promote independence.
• Administered prescribed medications according to physician instructions.
• Monitored dietary needs and prepared specialized meals for optimal nutrition.
• Provided transportation for medical and personal appointments to ensure accessibility.

• Facilitated health insurance eligibility and claims processing for patients and providers, ensuring accurate and timely resolution of inquiries.
• Resolved coverage discrepancies in medical benefits through thorough review and analysis, enhancing patient satisfaction.
• Maintained strict confidentiality in compliance with HIPAA guidelines.
• Entered and updated patient information in database systems, maintaining data integrity and supporting efficient operations.

Managed inquiries on health and welfare benefits, providing accurate information to retirees and employees.

Processed pension setups and ensured accuracy in handling sensitive benefit documentation.

Resolved escalated healthcare-related cases, maintaining professionalism and efficiency throughout.