Diagnosed problems and determined solutions for various customer issues.
Provided customer service in the retail store.
Group Leader
Bradley Corporation
Marion Ohio, OH
07.2016 - 07.2023
Responsible for all goods entering the facility. Manage the team to ensure they perform their job at the highest level.
Service Technician
At Leisure Time Pools and Spas
Marion Ohio, OH
09.2012 - 09.2015
Provided technical support to customers over the phone and in person.
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
District Manager
Petco Animal Supplies Stores Inc.
St Louis, Missouri
06.2001 - 09.2008
Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Developed and implemented district-wide sales strategies to increase revenue and market share.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Education
High School Diploma -
Monterey High School
Lubbock, TX
08-1984
Skills
Personal management Develop and train managers and staff Interviewing candidates and making hiring decisions based appropriately on their experience Managing all aspects of financial expectations!
Office Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and SpasOffice Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and Spas