Larry Costa
Riverside,CA
Summary
Solutions Engineer with 10+ years of experience delivering enterprise technology solutions across cloud communications, IT infrastructure, and managed services. Proven ability to lead technical discovery, design scalable solutions, and deliver executive-level product demonstrations that align technology to business outcomes. Experienced in workflow optimization, systems integration, and cross-functional collaboration. Strong track record of translating complex technical concepts into clear value propositions and acting as a trusted advisor to business and IT stakeholders.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Solutions Consultant
Staples Advantage
01.2023 - Current
- Conduct 5-8 technical and operational discovery meeting with business daily to identify workflow inefficiencies and improvement opportunities
- Analyzed client requirements to develop tailored business solutions and enhance operational efficiency., and support service delivery operations
- Deliver product demonstrations and solution presentations to business stakeholders
- Utilize Salesforce CRM to manage customer interactions, track opportunities, and support solution alignment
- Collaborate with internal teams to ensure successful onboarding and customer experience
IT & Telecom Consultant
Network Solutions Consulting
08.2019 - 01.2023
- Designed and implemented cloud communications, VoIP, and collaboration solutions aligned to client operational workflows
- Conducted 15 -20 technical discovery meeting including infrastructure analysis, authentication methods monthly, and integration requirements
- Configured and deployed systems while ensuring alignment with business processes and service delivery goals
- Provided post-deployment troubleshooting and optimization to improve system performance and user experience
- Advised clients on process improvements, automation opportunities, and long-term technology strategy
Senior Account Manager (Technical Solutions)
TPX Communications
01.2014 - 06.2019
- Led technical discovery sessions with IT stakeholders to assess infrastructure, service delivery models, and operational challenges
- Designed and presented scalable UCaaS, managed IT, and network solutions aligned to client business objectives
- Delivered customized product demonstrations and solution presentations to executive audiences
- Collaborated with engineering and implementation teams to deploy integrated solutions and ensure successful onboarding
- Managed project timelines, documentation, and stakeholder alignment throughout implementation lifecycle
- Utilized Salesforce CRM to track opportunities, solution design, and customer engagement
- Exceeded quota (112%) through consultative, solution-oriented selling and strategic account growth
Education
Business Administration -
Riverside Community College
Riverside, CASkills
- Technical Discovery & Business Requirements Analysis
- Solution Architecture & Workflow Design
- IT Service Management (ITSM) Concepts & Process Alignment
- Pre-Sales Engineering & Executive Demonstrations
- Systems Integration (VoIP, UCaaS, Cloud Platforms)
- Incident Resolution & Operational Optimization
- Cross-Functional Collaboration (Sales, Engineering, Stakeholders)
- Salesforce CRM Microsoft 365 Google Workspace
Certification
IBM Introduction to Data Engineering (Expected June 2026)
Timeline
Business Solutions Consultant
Staples Advantage
01.2023 - Current
IT & Telecom Consultant
Network Solutions Consulting
08.2019 - 01.2023
Senior Account Manager (Technical Solutions)
TPX Communications
01.2014 - 06.2019
Business Administration -
Riverside Community College