Larry Crouse
Canandaigua
Summary
Dynamic General Manager with a proven track record at CenterPointe Golf Club, excelling in operations management and customer relations. Expert in developing membership programs and enhancing member satisfaction. Skilled in team leadership and problem resolution, ensuring compliance and a high-quality golf experience while effectively managing multiple tasks.
Overview
17
17
years of professional experience
Work History
General Manager
CenterPointe Golf Club
03.2013 - Current
- Oversee all day-to-day operations of the golf course, clubhouse, and related facilities.
- Develop and implement operational policies.
- Lead, train, and supervise employees of the pro shop and cart barn.
- Ensure compliance with all legal, safety, and environmental regulations.
- Maintain a high level of customer service and member satisfaction.
- Address complaints and resolve issues promptly and professionally.
- Develop membership programs and retention initiatives.
- Serve as the primary liaison between members, guests, and the ownership.
- Oversee tee sheet management, tournaments, and league play.
- Ensure the pro shop is well-stocked and profitable.
- Maintain pace of play standards and a high-quality golf experience
Owner/Photogrammetrist
ABC
09.2008 - 03.2013
- Gather aerial photographs, drone imagery, LiDAR data, or satellite images.
- Plan and coordinate aerial surveys to capture high-quality images with proper overlap and scale.
- Use specialized software to analyze images and extract precise measurements (distances, elevations, and coordinates).
- Combine multiple images to create 3D models, topographic maps, or digital elevation models (DEMs).
- Correct for distortions caused by camera angle, terrain, or lens curvature.
- Produce detailed maps for engineering, environmental, urban planning, and surveying projects.
- Create 3D visualizations of landscapes, buildings, or infrastructure.
- Update maps and geographic databases with new data and imagery.
Education
Associate of Science - Graphic Design
Alfred State College
Alfred, NY06-1987
Skills
- Effective team management
- Operations management
- Collaborative team member
- Proficient at managing multiple tasks
- Effective leader
- Staff management
- Customer relations
- Proficient in problem resolution
- Staff scheduling management
Timeline
General Manager
CenterPointe Golf Club
03.2013 - Current
Owner/Photogrammetrist
ABC
09.2008 - 03.2013
Associate of Science - Graphic Design
Alfred State College
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