Resourceful individual with successful track record of 24 years in personnel, information, and physical security. 4 years of experience as a prosthetics purchasing agent. Organized, energetic and versatile leader committed to continuous improvements. Proven track record of to work together to achieve targets. Trained in resolution of critical issues within time-sensitive environment. Friendly, positive attitude. Complex Problem Solving and Relationship and Team Building. People skills, Conflict mediation, Regulatory Compliance FAR, Interview and investigations. Calm and level-headed under duress. Active listening, Report writing, Issue and conflict resolution
Cultural awareness and sensitivity.
Overview
34
34
years of professional experience
Work History
Purchasing Agent
Cheyenne VA Medical Center
Cheyenne, WY
06.2020 - Current
Maintained consistent email communication with vendors and suppliers to confirm and track orders and verify price revisions on purchase orders
In person or over the phone assists veterans in filling out Home Improvement and Structural Alteration grant program forms
Identify for veteran missing requirements for Home Improvement and Structural Alteration grant program
Help veterans obtain payment for Home Improvement and Structural Alteration grant program
Assist with veterans working on Automobile Adaptive Equipment (AAE) program
Assist and accept forms from veterans on Clothing Allowance (CA) program
Take phone calls and problems from veterans on Home Oxygen (HO) program and assist them by directing them to Cardiopulmonary or our Home Oxygen purchasing agents
Assist veterans in VA Form 10-2641used for issuance of special or experimental appliances
Is used for Guide and Service dog insurance approval
Daily interpretations of applies laws, regulations, and procedures in purchasing prosthetic services
The order process including order, delivery and invoicing to set contractual guidelines and maintain budgetary regulations
As the front-line customer service representative for Prosthetics, I provide exceptional service in answering phones and meeting with walk-in customers
Adjusted procedures as needed to maximize department effectiveness
Maintained complete documentation and records of all purchasing activities
Daily liaison with other clinicians contact me directly to resolve problems and obtain help
Basic knowledge of musculo-skeletal anatomy and physiology
Used statistics to identify up to 27,000 veterans that may need eyeglass services
Assisted with administration of eyeglass contract
Help formulate budget estimates on eyeglass contract
I am a veteran working for my fellow veterans
Order prosthetic implants for surgical procedures.
Wing Anti-Terrorism Officer
Wyoming Air National Guard, US Attorney's office
Cheyenne, WY
02.2010 - 01.2015
Top 5 Anti-Terrorism program inspected by Headquarters Security Forces
Member of Joint Terrorism task force Wyoming with, and FBI
Master Sergeant doing GS-12 job
Developed plans to respond to terrorist incidents statewide and to protect critical infrastructure
Managed and participated in high-level decisions for physical and personnel security through chartered counsels and working groups
Performed site evaluations, customer surveys and team audits as part of Vulnerability Assessment
Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
Maintained project compliance by reviewing contractor scope, materials, and security requirements
Inspected daily construction to determine project progress, contract compliance and safety
Collaborated with field engineering and construction to prepare scopes of work for inclusion into bid packages
Analyzed criminal complaints and identified crime patterns
Pursued leads, complaints, and referrals to determine occurrence of criminal activities
Performed background investigations for contract personnel for base entry
Established, optimized, and enforced policies to maintain consistency and high-quality standards in physical, contracting and personnel security operations
One of the first bases in the country to fully implement PIV security into door and building entry
Worked with DoD to include proximity reader in PIV cards
Established and directed security design standards on $130 million worth of new buildings
Presented briefings on threats to personnel security from small groups to over a thousand at a time
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Analyzed trends and reported on areas of improvement or change
Designed and implemented office policies and enforced standards
Scheduled and led regular meetings with staff to review progress and acknowledge achievements
Liaised with vendors to plan and schedule services
Supervised processing of orders, order tracking and delivery of goods
Combat Arms Instructor Supervisor
Wyoming Air National Guard/Active Duty
Cheyenne, WY
08.2000 - 01.2010
Provided over 1600 personnel a year training in firearms
Most deployed to combat zones
Trained Air Force, Army and Navy
Built over 700 M-16A2 rifles
Maintained 2000 rifles, pistols and light/heavy machine guns
Provide weapon maintenance and training for civilian law enforcement
Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides
Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement
Planned and documented programs of study meeting individual needs and abilities of students
Monitored all weapons inventory to ensure stock levels and databases were updated
Did budget and inventory oversite.
Established goals for courses with organized outlines and detailed lessons
Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement
Air Traffic Controller
Wyoming Air National Guard
Cheyenne, WY
04.1998 - 08.2000
Controlled arrivals and departures and transitioned aircraft across airfield and flight line
Communicated instructions to pilots through clear delivery and enunciation
Notified airport response personnel to be ready when emergency situations presented
Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
Personnel Security Office
Wyoming Air National Guard
Cheyenne, WY
01.1990 - 03.1998
Initiated background investigations and security checks for employees and contractors
Prepared and submitted reports outlining findings on unfavorable information on individuals
Advised commanders and supervisors on determining suitability of clearance levels based on results of background checks
Assembled and maintained applicant files
Recommend improvements in personnel security procedures
Improved base clearance level to 98% of individuals had secret or higher clearances
Maintained confidentiality of classified and sensitive materials
Did position evaluations on level of security clearance needed for given personnel position description
Transitioned large squadron from non-collateral to collateral world
Ensured validations of clearance levels to personnel positions
Sent and received security clearance visitation requests to other bases and locations validating security clearance level and access level
Setup for high level commanders to be read into programs by Special Security Officers.