Dynamic professional with a proven track record at Northeast ISD Police Department, excelling in customer service and biometric processing. Skilled in equipment maintenance and time management, I thrive in fast-paced environments, consistently achieving sales goals and enhancing operational efficiency. Committed to delivering exceptional results while fostering strong relationships.
Overview
9
9
years of professional experience
Work History
FINGERPRINT TECHRICIAN
NORTHEAST ISD POLICE DEPARTMART
San Antonio, TX
11.2025 - 05.2026
Performs biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards.
Verifies customer identity and scans required documents into database system.
Determines appropriate process to charge and/or collect monies for fingerprint services in accordance with District policies.
Assists District applicants and scheduled individuals from the public with the process to complete fingerprint services.
Tracked processing times for each applicant, ensuring timely and orderly processing according to schedule.
Adheres to all District and departmental policies and procedures regarding security and confidentiality to ensure applicants documents/information are safeguarded at all time.
Monitored and coordinated live scan equipment maintenance with IdentoGo, troubleshooting issues with fingerprinting and retail equipment, including computer hardware and software.
Executed additional duties and responsibilities.
Performed administrative duties including timekeeping, shift scheduling, daily activity reports, card and equipment inventory, and requisitioning supplies, while troubleshooting and modifying equipment as needed.
Assists with processing information and maintaining database necessary to issue new or replacement employee ID badges.
Grants proper door/elevator access to employees as requested by administrators.
Assists in keeping the database up to date and removes former employees and records.
Assists in taking badge photos and issuing proxy tags to new employees at orientation.
Maintenance
Hilton Garden Inn Hotel
Live Oak, TX
04.2024 - 05.2025
Maintains hotel, performing minor and routine painting, plumbing, electrical wiring and other related maintenance activities, using hand tools.
Maintains equipment with standard preventative maintenance procedures.
Notifies management concerning need for major repairs or additions to lighting, heating and ventilating equipment.
Replaced air-conditioner filters in guest rooms to ensure optimal cooling performance.
Checks operation of all guest room equipment.
Maintains a superior quality in the guest rooms.
Inspects and repairs minor problems in common areas.
Correct minor problems and report major problems to Chief Engineer.
Observes equipment and utility meter readings daily.
Programs H.V.A.C. controlled according to hotel schedule.
Sustained quality appearance of hotel interiors and exteriors to enhance guest experience.
Paints and stains walls, trims and doors.
Repairs wallpaper, carpet, Formica, sheetrock and doors of hotel.
Maintained orderly, well-stocked inventory of finishing supplies to support hotel operations.
Ensured cleanliness and safety of pool area for guest enjoyment.
Greeted guests warmly upon arrival to create a welcoming atmosphere.
Assisted team members with additional tasks to ensure smooth operations.
Sales Manager
Auto Select LLC
San Antonio, TX
10.2017 - 07.2021
Managed organizational sales through development of business plan addressing sales, revenue, and expense controls to achieve planned sales goals.
Collaboratively established sales targets with sales team to align efforts and drive performance.
Tracked and reported sales goals regularly to monitor progress and inform strategy.