MIKE FREDERICK
Abingdon,MD
Summary
Results-driven Service Apprentice experienced in diagnosing and repairing electrical, plumbing, and appliance issues in RVs. Delivered operational efficiency through effective store management.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Service Technician
Meyers RV
Joppa, Maryland
02.2026 - Current
- Diagnosed RV electrical, plumbing, and appliance issues in Meyers RV service bays.
- Inspected motorhomes and travel trailers for safety, wear, and repair needs.
- Repaired chassis components, seals, and interior systems on customer units.
Co Manager
Hobby Lobby
Abingdon, MD
10.2023 - 01.2026
- Managed store operations in absence of Store Manager
- Performed payroll and accounting functions to ensure accurate financial management
- Facilitated hiring process for store personnel
- Manage product flow, merchandizing, all product in seasonal department.
Store Manager
Food Lion
, Maryland
07.2016 - 10.2023
- Delivered high-level customer service through active engagement and monitoring of customer surveys.
- Manage total store operations through delegation and leveraging skills of the management team in three different locations
- Manage labor and supply costs to positively impact the Productivity Loop
- Maintained a positive SSS growth
- Oversaw recruiting and hiring processes to ensure optimal staffing levels.
- Oversee recruiting and hiring to maintain proper staffing
- Provide a high level of customer service through engagement and regular monitoring of customers surveys.
- Perform HR processes i.e. Terminations, Job Reclassifications and Merit Increases
- Collaborated with management and project team to complete store remodel
Assistant Manager
Food Lion
Linthicum, MD
11.2015 - 11.2016
- Completed daily MOD functions in the absence of store manager
- Managed scheduling and staffing for three departments, aligning resources with operational needs
- Assisted in three consecutive 100% Regulatory Audit score
- Completed CAO tasks for Center Store and Frozen Food/Dairy daily, supporting inventory management
- Daily completion of CAO tasks for Center Store and Frozen Food/Dairy
Market Manager
Food Lion
Middle River, MD
01.2010 - 11.2015
- Led Region in department sales and profits through strategic initiatives and team collaboration.
- Guided associates in maintaining food safety standards, ensuring compliance and quality.
- Conducted daily inspections of CAO to ensure proper maintenance protocols were followed. and order reviews to ensure a high level of in-stock.
Education
High school diploma -
Westminster High School
Westminster, MDSkills
- RV electrical diagnostics
- Plumbing repair
- Appliance troubleshooting
- Chassis inspection
- Technical troubleshooting
- Technical diagnostics
- Warranty repair
- Power tool proficiency
- Hand tools proficiency
- Time management
- Team leadership
- Team collaboration
- Problem-solving
- Adaptability
- Customer service
- Technical diagnostics
Personal Information
Title: HVAC Apprentice
Timeline
Service Technician
Meyers RV
02.2026 - Current
Co Manager
Hobby Lobby
10.2023 - 01.2026
Store Manager
Food Lion
07.2016 - 10.2023
Assistant Manager
Food Lion
11.2015 - 11.2016
Market Manager
Food Lion
01.2010 - 11.2015
High school diploma -
Westminster High School