Larry Grooms Jr
Jacksonville
Summary
Detail-oriented Technician with 18 years of troubleshooting experience and excellent customer service skills. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and comprehensive understanding of the fiber-coaxial network.
Overview
32
32
years of professional experience
Work History
Communications Technician
Comcast
Jacksonville
02.2001 - Current
- Eighteen years experience with installation and troubleshooting equipment and network issues pertaining to coax, digital voice, and high speed data.
- Conducted site surveys to determine best positioning of equipment for strongest signal reception.
- Connected wires and cables to terminals and completed necessary paperwork for each work order.
- Planned, installed and maintained systems and performed repair on malfunctioning systems.
- Performed regular tests on systems to ensure all components were running well using xm1 meter and other related tools.
- Conducted routine inspections on devices.
- Kept supervisor informed of job progress and material requirements
- Planned work and determined appropriate tools and equipment.
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
General Manager
Shades of Summer
jacksonville
03.1994 - 01.2001
- Achieved revenue objective by implementing cost-cutting measures.
- Unloaded incoming inventory and placed products onto shelves.
- Performed regular tests on systems to ensure all components were running well.
- Performed repairs and maintenance on VAV's and electrical equipment.
- Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
- Verified that machine setups conformed to specs.
- Exceeded customer product expectations by maintaining equipment to product quality products.
- Completed all repairs and maintenance work to company standards.
Shipping and Receiving Clerk
Sears Logistics
Jacksonville
03.1994 - 09.1994
- Organized storage areas to maximize efficiency of materials movements and minimize labor required.
- Directed materials routing by preparing accurate shipping orders and bills of lading.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Operated lift and hand trucks to transfer materials to and from target areas.
Education
Associate of Arts - General Studies
Santa Fe College
Gainesville, FLAssociate of Arts - General Studies
Florida Community College of Jacksonville
Jacksonville,FlHigh School Diploma -
Andrew Jackson Sr. High school
Jacksonville,Fl1990
Skills
- Proficient in troubleshooting equipment and network issues
- Excellent customer service skills
- Basic math and computer knowledge
- Fiber Certified to the home
- Safety and compliance
- Quality assurance
- Adaptable
- Safety-conscious
- Determined
- Multi-tasker
- Familiar with RF systems
Timeline
Communications Technician
Comcast
02.2001 - Current
General Manager
Shades of Summer
03.1994 - 01.2001
Shipping and Receiving Clerk
Sears Logistics
03.1994 - 09.1994
Associate of Arts - General Studies
Santa Fe College
Associate of Arts - General Studies
Florida Community College of Jacksonville
High School Diploma -
Andrew Jackson Sr. High school