Larry Jenkins
Hartwell,Georgia
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
30
30
years of professional experience
Work History
Salesman/Finance
Tri-County Chevrolet
01.2023 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Maintained current knowledge of evolving changes in marketplace.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Contributed to event marketing, sales and brand promotion.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
Sales Manager
Hilton Head Chrysler Jeep Dodge Ram
01.2019 - 12.2022
- Sell New and used vehicles.
- Market all used cars on v-auto to market averages.
- Train all sales professional 2.
- Appraise all used vehicles and get trades into recon and approve all repairs.
- Nightly phone calls to all sales prospects-DAR'S.
- Conduct weekly sales meetings and track sales progress.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Owner/Operator
Coastal Painting & Design, Inc.
01.2016 - 11.2019
- Led startup and opening of Coastal Painting & Design. Inc and provided business development, creation of operational procedures and workflow planning.
- Worked closely with homeowners to ensure the best for their home/property.
- Lead a team of 3 to perform painting jobs.
- Oversaw team's performance and trained employees where needed.
- Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
- Coordinated and completed ongoing routine painting of exterior and interior of properties.
General Sales Manager
Butler Chrysler Dodge Jeep Ram
08.2009 - 12.2015
- Train finance dept.
- Train all sales-road to the sale.
- Set up all sales processes Sell new vehicles and increase sales yr over yr 107%1st yr 89%2nd yr Order inventory and get rid of over ordered inventory-had 32 2008 when arrived.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Finance/Sales Manager
Tim Stewart Ford Lincoln Mecury
09.2007 - 07.2009
- Worked 2007 to may 2008 in f&I then moved to sales desk New car sales manager.
Owner & CEO
Traditional Painting INC
01.1995 - 01.2007
- New home construction with up to 28 employees 2006- 2.3 millon in sales 2007 market fell and tried a new Career 3 Awards and Acknowledgments.
- Receive Certificate of completion from Easy Care-Ford.
- Jm&J training.
- 2009-2011 #1 in front Pvr Butler group 11 stores.
- 2012- 2015 Increased sales every year from 1.8 millon in 2011 to 3.9 millon 2015 At nram.
Skills
- Received certificate of completion from Easy Care-Ford
- Jm&J Training
- 2009-2011: #1 in front Pvr Butler group- 11 stores
- 2012-2015- Increased sales every year from 18 million in 2011 to 39 million in 2015- New River Auto Mall, Hardeeville
- Sales manager
- Sales planning and implementation
- Sales leadership
- Dealership operations
- Budgeting and finance
- Profitability improvement
- Leadership and team building
- Sales tracking
- Sales operations
- Profit and revenue-generating strategies
- Sales and marketing strategies
Timeline
Salesman/Finance
Tri-County Chevrolet
01.2023 - Current
Sales Manager
Hilton Head Chrysler Jeep Dodge Ram
01.2019 - 12.2022
Owner/Operator
Coastal Painting & Design, Inc.
01.2016 - 11.2019
General Sales Manager
Butler Chrysler Dodge Jeep Ram
08.2009 - 12.2015
Finance/Sales Manager
Tim Stewart Ford Lincoln Mecury
09.2007 - 07.2009
Owner & CEO
Traditional Painting INC
01.1995 - 01.2007
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