Dynamic Service Technician with extensive experience at GE Richards Graphic Supplies, excelling in equipment maintenance and technical troubleshooting. Proven ability to enhance operational efficiency through effective onsite repairs and routine inspections. Recognized for outstanding customer service and adept problem-solving skills, ensuring optimal performance and client satisfaction.
Overview
40
40
years of professional experience
Work History
Service Technician
GE Richards Graphic Supplies
Landisville, Pennsylvania
03.2025 - Current
Installed and maintained graphic printing equipment for optimal performance.
Diagnosed technical issues in printing machinery to ensure smooth operations.
Diagnosed problems and determined solutions for various customer issues.
Performed onsite repair of equipment at customer locations.
Conducted service appointments to diagnose and fix problems.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Installed new components or replaced defective parts to restore functionality.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Followed all safety protocols while performing work in potentially hazardous environments.
Service Technician
EMR Commercial Kitchen Repair
Baltimore, Maryland
06.2015 - 02.2017
Assisted in troubleshooting equipment malfunctions and provided timely solutions.
Communicated effectively with clients to address service inquiries and concerns.
Diagnosed problems and determined solutions for various customer issues.
Communicated with clients for outstanding customer service and to increase repeat business.
Performed onsite repair of equipment at customer locations.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Calibrated instruments to maintain accuracy within specified tolerances.
Installed new components or replaced defective parts to restore functionality.
Kept records of parts and equipment used in projects to update inventory.
Followed all safety protocols while performing work in potentially hazardous environments.
Handyman
Wegmans Supermarket
Hunt Valley, Maryland
06.2014 - 06.2015
Performed general maintenance tasks including plumbing, electrical, and carpentry duties.
Inspected properties to identify repair needs and recommend appropriate solutions.
Utilized hand and power tools safely to complete repairs and installation projects.
Maintained inventory of supplies and tools for efficient job completion on-site.
Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.
Repaired drywall holes using spackle or joint compound.
Replaced burned-out light bulbs and performed basic electrical repairs.
Installed kitchen appliances such as refrigerators and dishwashers.
Used professional grade tools and equipment to perform wide range of handyman services.
Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
Owner/Operator Bodyshop
Ultimate Auto Body and Paint
Dover, Pennsylvania
03.2007 - 05.2014
Managed daily operations of auto body repair and painting services.
Managed daily operations of business, including hiring and training staff.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Reviewed legal documents related to business operations.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
Performed routine maintenance on equipment to ensure optimal performance.
Oversaw team of technicians to ensure quality workmanship and safety standards.
Provided direction and guidance to employees.
Service Technician
GE Richards Graphic Supplies
Landisville, Pennsylvania 17538
06.1985 - 03.2007
Installed and maintained graphic printing equipment for optimal performance.
Diagnosed technical issues in printing machinery to ensure smooth operations.
Assisted in troubleshooting equipment malfunctions and provided timely solutions.
Conducted routine inspections on printing devices to identify maintenance needs.
Provided training for new staff on equipment use and safety protocols.
Communicated effectively with clients to address service inquiries and concerns.
Diagnosed problems and determined solutions for various customer issues.
Performed onsite repair of equipment at customer locations.
Repaired faulty components such as motors, pumps, valves, switches.
Followed all safety protocols while performing work in potentially hazardous environments.
Maintained certifications and completed training on systems and components.
Tested repaired items to ensure functionality before returning them to customers.
Set up and operated mechanical and manual tools and equipment.
Installed new components or replaced defective parts to restore functionality.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Acting Court/ Crime and Investigative Desk Editor at Daily Graphic- Graphic Communications Group LtdActing Court/ Crime and Investigative Desk Editor at Daily Graphic- Graphic Communications Group Ltd