
I have over 20 years experience in managing customer service. I have also managed from 20 employees to over 200 while working emergency outages at souther California Edison. I am able to respond to customer through any means of communication in today’s environment. I’ve managed over 20 teams and was recognized as top performer year after year.
• Recording and administering medications. Testing INR, Glucose for evaluating next medical step
• Testing blood pressure, checking heart rate and oxygen levels
• Supervised operations for outages due to wind, rain, snow, earthquakes etc. maintained outage alert notifications as well as managed time keeping breaks and food for employees.