Larry Prater
Belleville,IL
Summary
Proven leader in hospitality management, adept at strategic planning and operations management, with a track record of enhancing customer rapport and team leadership at BHG. Skilled in staff management and problem-solving, consistently boosting efficiency and quality. Achieved significant improvements in service delivery by fostering a culture of excellence and accountability. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
6
6
years of professional experience
Work History
Drakes Associate Manager
BHG
03.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Hooters
Hooters Inc.
02.2018 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
GED -
Southwestern Illinois College
Belleville, IL05.2009
Skills
- Staff Management
- Strategic Planning
- Negotiation
- Operations Management
- Customer rapport
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Drakes Associate Manager
BHG
03.2021 - Current
Hooters
Hooters Inc.
02.2018 - 01.2021
GED -
Southwestern Illinois College