Dedicated Energy Advisor with expertise in educating clients on energy efficiency and renewable solutions. Proven ability to analyze data, enhance customer satisfaction, and collaborate with teams for impactful results.
Overview
10
10
years of professional experience
Work History
Energy Advisor I
CPS Energy
San Antonio, TX
05.2025 - Current
Assisted customers in understanding energy efficiency programs and services.
Analyzed energy usage data to provide tailored recommendations for cost savings.
Educated residential clients on renewable energy options and benefits.
Collaborated with cross-functional teams to enhance customer engagement strategies.
Educated homeowners about renewable energy options, promoting sustainable living practices.
Sales Service Representative
Cintas
San Antonio, TX
01.2023 - 05.2025
Managed customer inquiries and provided tailored solutions to enhance satisfaction.
Processed orders and ensured timely delivery of products to clients.
Analyzed customer feedback to identify trends and propose actionable improvements.
Coordinated with logistics teams to address any service-related issues promptly.
Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
Inside Sales Representative
UPS
San Antonio, TX
09.2016 - 01.2023
Developed and maintained relationships with key clients to drive sales growth.
Conducted market research to identify new business opportunities and potential leads.
Implemented process improvements that enhanced efficiency in order processing workflows.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Education
Associate of Science - Business Administration
Blinn College
Brenham, TX
08-2014
Skills
Self-motivated and skilled at learning new concepts quickly, works well under pressure, communicates ideas clearly and effectively, and provides accurate and timely feedback
Strong interpersonal skills with excellent documentation, and communication skills, and the ability to work effectively in a high-stress environment
Clinical Pharmacist: Preoperative Assessment / TOC at The University of Kansas HospitalClinical Pharmacist: Preoperative Assessment / TOC at The University of Kansas Hospital