Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Taco Bell Shift Manager
Taco Bell
12.2022 - 01.2024
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Promoted a positive work environment through open communication and constructive feedback.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.