Accomplished RESEA Coordinator and Adjunct Instructor at Ivy Tech Community College, adept in effective communication and meticulous detail orientation. Excelled in enhancing student academic performance and providing critical unemployment insurance claimant support. Demonstrated exceptional collaborative teamwork and strategic issue resolution, significantly contributing to organizational success.
Working with unemployment insurance claimants. Helping people stay eligible for their benefits, giving job seeking advice, scheduling claimants for meetings and workshops. Moderating orientations, interviewing and counseling claimants, Entering services and case notes into our computer system.