Summary
Overview
Work History
Education
Skills
Timeline
Generic

Larry S. Gurtel II

Merced,CA

Summary

My objective is to obtain permanent employment where I may utilize previous work experience and learn new skills in hopes of career advancement opportunities.

Overview

7
7
years of professional experience

Work History

Hitch Pro/Customer Service Representative

U-Haul of Merced
03.2023 - Current
  • Installed complete tow packages, both hitch receiver and adequate tow lighting to vehicles and trailers.
  • Troubleshooting existing systems.
  • Operated tools, equipment, and machinery according to safety standards.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Responded to customer requests for products, services, scheduling, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Improved warehouse efficiency by skillfully operating forklifts to move and locate U-Box storage containers.
  • Safely, Inspecting and refilling customers empty propane containers while utilizing appropriate personal protective equipment.

Machine Operator/Product Handler

Full Steam Staffing Solutions
10.2022 - 03.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Weatherization Crewmember/Installer

Merced County Community Action Agency
08.2018 - 07.2021
  • Made repairs to residence; patching holes and sealing cracks in ceilings, walls and floors to reduce improper airflow.
  • Installed Materials such as; insulation ducts, doors, windows, weather stripping, as well as proper attic and floor ventilation etc.
  • Installed appliances such as; washing machines, dryers, dishwashers, ceiling fans, window AC units,wall furnaces etc.
  • Ensured health and safety standards by addressing indoor air quality concerns during weatherization projects.
  • Provided excellent customer service, explaining weatherization processes and benefits to homeowners.
  • Conducted post-weatherization inspections to verify that improvements met or exceeded industry standards.

Education

Certificate - Industrial Electrical Technology

Merced Community College
Merced, CA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Problem resolution
  • Verbal communication
  • Attention to detail
  • Friendly, positive attitude

Timeline

Hitch Pro/Customer Service Representative

U-Haul of Merced
03.2023 - Current

Machine Operator/Product Handler

Full Steam Staffing Solutions
10.2022 - 03.2023

Weatherization Crewmember/Installer

Merced County Community Action Agency
08.2018 - 07.2021

Certificate - Industrial Electrical Technology

Merced Community College

Similar Profiles

CREATE PROFILE
Larry S. Gurtel II