Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lars Bergo

Fort Collins,Colorado

Summary

I am currently enrolled at Saint Mary's University in Winona, Minnesota, where I am a double major in Marketing and Sports Management and a minor in Psychology. I am a Driven professional with proven expertise in Retail Loss Prevention and exceptional verbal communication skills, honed at Delaware North and Nordstrom Rack and excelled in enhancing customer satisfaction and streamlining operations, significantly reducing error rates. Demonstrates a strong ability to exceed sales goals through effective merchandising and problem-solving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Concessions Management Intern

Deleware North
Minneapolis, MN
05.2024 - 08.2024
  • Organized merchandise shelves in the garden section of the store.
  • Cultivated and maintained garden displays throughout the store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed regular maintenance of outdoor garden areas including weeding, pruning, fertilizing, and watering.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Assisted other departments when needed with tasks related to landscaping projects around the store premises.
  • Collaborated with team members to identify strategies for increasing efficiency within departments.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Implemented quality control measures, significantly reducing error rates.

Sales Associate

Nordstrom Rack
Fort Collins, Colorado
05.2023 - 08.2023
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered store and merchandise questions and led customers to wanted items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

Lowes Home Improvment
Fort Collins, CO
05.2022 - 07.2022
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Some College (No Degree) - Sports Management, Marketing

Saint Mary's University of Minnesota
Winona, MN

Skills

  • Retail Loss Prevention
  • Product Sales
  • Display Setup
  • Exceeds Sales Goals
  • Fitting Room Maintenance
  • Store Opening and Closing
  • Verbal/Written Communication
  • Merchandising Understanding
  • Problem-Solving
  • Operations management
  • Operations oversight
  • Customer service
  • Vendor management
  • Superb time management

Affiliations

  • Soccer
  • Music
  • Skiing
  • Hiking
  • Mountain Biking
  • FCA
  • SAAC (Soccer Representative)
  • Memeber of the Green Bandana Club

Accomplishments

  • Captain of my club team ( Arsenal Colorado)
  • 5a Colorado High School Soccer State Runner up my Senior year
  • Captain Of Saint Mary's Mens Soccer Team

Certification

  • ServSafe Certification

References

References available upon request.

Timeline

Concessions Management Intern

Deleware North
05.2024 - 08.2024

Sales Associate

Nordstrom Rack
05.2023 - 08.2023

Sales Associate

Lowes Home Improvment
05.2022 - 07.2022

Some College (No Degree) - Sports Management, Marketing

Saint Mary's University of Minnesota

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Lars Bergo