Maleik Burger

• Improved management skills by participating in rigorous training programs and workshops.
• Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
• Gained knowledge of company policies, protocols and processes.
• Acted with integrity, honesty, and knowledge to promote culture of company.

Assisted In cleaning driving and making sure all cars are clean, also that they had the right amount of gas for customer satisfaction

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Sold various products by explaining unique features and educating customers on proper application.

• Demonstrated great teamwork skills with staff members involved in production and transport.

• Continuously moved and unpacked over [Number] pounds of [Type] packages, maintaining efficiency and accuracy for long shifts.