Summary
Overview
Work History
Education
Skills
Timeline
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Maleik Burger

Columbus,OH

Summary

I am very well organized person I get along well with others. I like to have but get the job done I’m very reliable. I’m never late to work

Overview

6
6
years of professional experience

Work History

Management Trainee

Enterprise Rent-A-Car
Columbus, OH
01.2024 - Current
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Customer Service Representative

Enterprise Rent-A-Car
Columbus, OH
07.2023 - 01.2024

Assisted In cleaning driving and making sure all cars are clean, also that they had the right amount of gas for customer satisfaction

Customer Service Representative

Safelite Solutions
Columbus, OH
07.2021 - 11.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Sales Associate

Bed Bath & Beyond Inc.
Columbus, OH
09.2019 - 11.2019
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.

Merchandise Handler

Lbrands
Columbus, OH
05.2019 - 07.2019
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Merchandise Handler

L Brands Inc.
Columbus, OH
09.2018 - 01.2019
  • Continuously moved and unpacked over [Number] pounds of [Type] packages, maintaining efficiency and accuracy for long shifts.

Education

Some College (No Degree) - Business Marketing

Columbus State Community College
Columbus, OH

Bachelor Of Science - Marketing

Shawnee State University
Portsmouth, OH
05.2024

Skills

  • Relationship selling
  • Retail loss prevention
  • Dispute mediation
  • Merchandising knowledge
  • Cash handling accuracy
  • Active listening
  • Customer service
  • Results-oriented
  • Excellent communication skills
  • Outgoing personality
  • Cash register operation
  • Listening skills
  • Team player mentality
  • Reliable and punctual
  • Time management ability

Timeline

Management Trainee

Enterprise Rent-A-Car
01.2024 - Current

Customer Service Representative

Enterprise Rent-A-Car
07.2023 - 01.2024

Customer Service Representative

Safelite Solutions
07.2021 - 11.2022

Sales Associate

Bed Bath & Beyond Inc.
09.2019 - 11.2019

Merchandise Handler

Lbrands
05.2019 - 07.2019

Merchandise Handler

L Brands Inc.
09.2018 - 01.2019

Some College (No Degree) - Business Marketing

Columbus State Community College

Bachelor Of Science - Marketing

Shawnee State University
Maleik Burger