Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Greer

University Place

Summary

Dynamic professional with a proven track record in customer service at Enterprise Mobility, excelling in consultative sales and conflict resolution. Adept at building strong relationships and delivering tailored solutions, I thrive in high-pressure environments while maintaining organization and effective communication. Committed to enhancing customer satisfaction and driving business success.

Overview

3
3
years of professional experience

Work History

Management Trainee

Enterprise Mobility
Tacoma
01.2025 - Current
  • Built lasting customer relationships through in-person engagement, trust-building, and proactive problem solving.
  • Delivered personalized service to a wide range of customers, identifying needs and presenting rental and protection options that aligned with each client’s goals
  • Resolved customer complaints by communicating effectively with all stakeholders.

Barista

Starbucks, Barista
University Place
07.2022 - 01.2025
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Utilized POS system to receive and process customer payments.
  • Maintained calm demeanor during high-volume periods.

Education

Bachelor of Arts - Business Administration And Management

University of Washington
Tacoma
04-2025

Skills

  • Customer service
  • Customer relationship management
  • Consultative sales and needs-based selling
  • Conflict resolution and problem-solving
  • Effective communication and interpersonal skills
  • Multitasking and task prioritization
  • Organization and time management

Timeline

Management Trainee

Enterprise Mobility
01.2025 - Current

Barista

Starbucks, Barista
07.2022 - 01.2025

Bachelor of Arts - Business Administration And Management

University of Washington

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