Hi, I’m
Lars Toler
Customer Service
Long Beach,CA
Summary
Experienced journalist, content creator, editor, playwright, director, and artist with a passion for storytelling. Background in art and theatre has honed skills needed to excel in over 6 years in customer service. Strive to connect with others and make a direct impact in professional career through compassion, wit, and creative problem-solving.
Overview
6
years of professional experience
5
years of post-secondary education
Work History
House of Intuition
Gatekeeper/Retail Sales Clerk
12.2021 - Current
Job overview
- Currently, I work at a metaphysical shop in which I have to be highly knowledgeable on items like crystals, candles, and astrology.
- I approach each customer's situation with compassion and recommend accordingly.
- I work on inventory and restocking, as well as making sure that the store is in great shape.
- Ring up customers, collect payment, tender change.
CampNova
Multimedia Journalism & PR Intern
08.2023 - 12.2023
Job overview
- Shot, edited, and uploaded content for social media.
- Wrote 2-3 stories a week covering current events and sponsored brands.
- Developed strong skills pertaining to SEO stories.
- Worked in the behind-the-scenes process of up and coming celebrity brands.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
CSULB
Student Clerical/Admin Assistant
08.2019 - 02.2023
Job overview
- Assistant in the Department of Physical Therapy's main office at Cal State Long Beach.
- Worked directly with the Department Coordinator and Department Chair to complete any projects they needed.
- Fluent in Microsoft Excel and broader Microsoft Office.
- Duties included answering phones, sending emails, budgeting, tracking inventory and purchases, etc.
- Facilitated smooth operations by efficiently handling interdepartmental mail.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Oakmont of Huntington Beach (Senior Living)
Server/Concierge
09.2020 - 12.2021
Job overview
- Depending on demands, I worked both as a server and front desk concierge
- Duties included (but not limited to) taking and inputting orders, delivering food and drinks, as well preparing and plating desserts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- As concierge, I answered phone calls, checked people in, and was in charge of most interdepartmental correspondence.
McDonald's
Fast Food Team Member
04.2019 - 08.2019
Job overview
- Mainly in charge of taking orders and collecting payment (both at counter and in drive-thru).
- Prepared McCafé beverages.
- Greeted customers promptly and took orders to keep flow of traffic moving, even during rushes.
Altavita Senior LivingRiverside, California
Server
01.2018 - 04.2019
Education
CSULBLong Beach, CA
Bachelor of Arts from Journalism
08.2019 - 05.2024
University Overview
- Honors: Graduated Dean's List
- Minor: Theatre
- Relevant Coursework: Advanced Multimedia Storytelling, News Reporting and Ethics, Photojournalism, & Media Design.
Encore High School for the Arts
High School Diploma
05.2019
University Overview
- Student representative for the Choir Department, in charge of fundraising, budgeting, and planning.
- GPA: 3.8
Skills
6 Years in Customer Service
Quick-witted
Strong Work Ethic
Compassion
Creative Problem-Solving
Collaborative Spirit
Excellent Communication
Resourcefulness
Microsoft Office Suite
Computer Skills
Accomplishments
Pitched and developed full-package stories for both CSULB's campus newspaper and magazine. Covered topics such as LGBT issues and finance, specifically cryptocurrency. Focused on highlighting community-driven aspects of Long Beach, including queer nightlife, the prominent drag scene, and events organized by local multicultural nonprofits.
Pronouns
he/they (he/him or they/them)
Websites
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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