Dynamic and reliable professional with extensive experience at Kroger, excelling in stock rotation and customer service. Proven ability to enhance store organization and maintain cleanliness standards, contributing to improved customer satisfaction. Skilled in team collaboration and effective time management, ensuring efficient replenishment and a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Grocery Stocker
Kroger
Atlanta, GA
02.2023 - Current
Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Answered customer questions and provided detailed product information.
Package Handler
Amazon
Atlanta, GA
05.2020 - 02.2023
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assembled, sealed, and loaded packages into correct trucks.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Contributed to increased productivity by working effectively in high-pressure situations.
Replenishment Associate
Paradiese Lagadere Gift Shops
Atlanta, GA
02.2018 - 05.2020
Utilized company software to manage inventory data, monitor sales trends, and generate accurate reports for management review.
Created attractive and eye-catching displays and end caps to promote specific stock to customers.
Helped maintain a positive store atmosphere by engaging customers professionally and courteously when assisting them on the sales floor.
Resolved customer inquiries by locating items, providing product information, and offering additional assistance as needed.
Facilitated smooth workflow during high-traffic periods with timely replenishment of popular products that frequently sold out quickly on the sales floor.
Maintained a safe working environment by adhering to safety guidelines during loading/unloading tasks and while operating equipment such as pallet jacks or forklifts.