Laryssa Da Silva
Danbury,CT
Summary
Detail-oriented Crew Member with hands-on experience in counter and drive-thru service, cash handling, and order management. Committed to maintaining food safety standards and delivering quick, accurate service. Recognized for supporting team success through effective communication and collaboration. Knowledgeable in operational practices, dedicated to ensuring positive guest experiences and maintaining clean work areas.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Crew Member
Dunkin Donuts
Danbury, CT
04.2026 - Current
- Delivered friendly counter and drive-thru customer service to enhance guest satisfaction.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Addressed and resolved customer complaints professionally to maintain a positive dining experience.
- Served food quickly for positive guest experiences.
- Operated cash register and handled payment transactions accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Assembled sandwiches, donuts, and bakery items for display.
- Stocked ingredients, cups, and supplies throughout Dunkin Donuts shifts.
- Cleaned counters, equipment, and dining areas to maintain store standards.
- Followed food safety and sanitation procedures during daily operations.
- Supported teammates with fast-paced service during busy Dunkin' Donuts rushes.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Ensured cleanliness of restaurant lobby, front counter, and restrooms throughout shift to create a welcoming atmosphere.
Education
High School Diploma -
Danbury High School
Danbury CT06-2026
Skills
- Point of sale
- Cash handling
- Beverage preparation
- Taking orders
- Order processing
- Drive-thru operations
- Food safety
- Operational efficiency
- Order management
- Customer service
- Customer engagement
- Team collaboration
- Task prioritization
- Numerical accuracy
- Problem-solving
- Adaptability
- Collaborative spirit
Languages
English
Native/ Bilingual
Portuguese
Full Professional
Timeline
Crew Member
Dunkin Donuts
04.2026 - Current
High School Diploma -
Danbury High School