Laura Stahler

• Compliance:

Reviewed HMDA reporting for data integrity for residential mortgages.

Conducted pre-closing Quality Control reviews for residential mortgages.

Assisted compliance officer identifying compliance issues and assisted in remediation.

Provided support to Bank Secrecy Act in reviewing due diligence information.

• Processor/Assistant:

Managed residential loan documents. Gathered and reviewed financial information. Reviewed credit reports, appraisals, and title work. Evaluated the mortgage process to ensure in compliance with regulations. Collaborated with underwriters and assisted loan officer in gathering all documents for closing and customer relations.

• Teller:

Assisted in customer transactions of check cashing, deposits and withdrawals, transfers, and loan payments.

• Built positive relationships with parents to involve families in educational process.
• Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
• Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
• Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
• Analyzed various curriculums.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Provided information on products/services, changed policies, and processed payments.
• Balanced daily financial data.