Lasalle Laita
West Valley City,UT
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server/Bartender
Hilton Garden Inn Hotel
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
Server
Olive Garden
11.2022 - Current
- Performed cashiering functions by closing checks and preparing end-of-day reports
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Package Handler
UPS
11.2018 - 01.2022
- Great seasonal job
- Organized boxes, put them in the correct places, marked them with markers to make it easier for the drivers
- And worked with a great team that knew how to cooperate
Delivery Driver
Pizza Hut
06.2019 - 11.2019
- I deliver Pizza to the residents of West Valley
- Whenever I'm not delivering I help around the store
- Wash dishes, do orders, cut pizzas and put them in boxes, stock the fridges, fold boxes, cut boxes and take out trash, and build relationships with my managers and co-workers
Education
College in Electrical Engineering Technology and Instrumentation -
Western Wyoming Community College
Rock Springs, WY04.2022
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- High-volume dining
- Service prioritization
- Food safety practices
- Allergy awareness
- Food sales and promotion
- Daily specials memorization
- Food and beverage pairings
- Liquor, wine, and food service
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Server
Olive Garden
11.2022 - Current
Delivery Driver
Pizza Hut
06.2019 - 11.2019
Package Handler
UPS
11.2018 - 01.2022
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Server/Bartender
Hilton Garden Inn Hotel
College in Electrical Engineering Technology and Instrumentation -
Western Wyoming Community College
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