Proficient professional with a strong background in housekeeping and customer service. Known for attention to detail and responsiveness, successfully addressing customer needs while fostering a culture of excellence in team environments.
Work History
Housekeeper
16 Years 1 Month
Graysons Home And Health Care | 05.2008 - 06.2024
Maintained cleanliness and organization in residential and healthcare environments, ensuring high standards of hygiene.
Utilized effective cleaning techniques and equipment to enhance efficiency and achieve optimal results.
Conducted regular inspections to identify maintenance needs, proactively addressing issues to ensure safety and comfort.
Trained new staff members on cleaning protocols, fostering a culture of excellence in service delivery.
Customer Service Representative
2 Years 2 Months
Target | 01.2020 - 03.2022
Resolved customer queries swiftly, enhancing overall satisfaction and loyalty.
Managed product returns and exchanges efficiently, ensuring smooth operations.
Collaborated with team members to maintain optimal inventory levels on sales floor.
Trained new staff on customer service protocols and best practices for success.
Small Sorter
5 Years 3 Months
United Parcel Service, UPS | 04.2004 - 07.2009
Sorted packages efficiently to optimize workflow and reduce processing time.
Operated scanning equipment and handheld devices for accurate package tracking.
Collaborated with team members to maintain safe and organized work environment.
Trained new employees on sorting procedures and safety protocols.