Lashanda Holmes
Bakersfield,California
Summary
Dynamic professional with a proven track record in complaint resolution and strategic sales, honed across roles from H.D. Staffing to Sonic. Expert in fostering team collaboration and enhancing customer satisfaction, achieving significant improvements in efficiency and service quality. Skilled in multitasking and problem-solving, consistently delivering results beyond employer expectations.
Overview
25
25
years of professional experience
Work History
Per Diem Voter Registration
Kern County Department Of Human Services
Bakersfield, CA
10.2024 - 11.2024
- Managed processing of voter registration ballots.
Food Service Worker
Der Wienerschnitzel
Bakersfield, CA
07.2008 - 09.2008
- Made meals in accordance with company standards and requirements.
Manager
H.D. Staffing
Bakersfield, CA
03.2007 - 08.2007
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Trained employees on additional job positions to maintain coverage of roles.
Skating Carhop
Sonic
Bakersfield, CA
01.2000 - 09.2006
- Ensured that all food items were prepared according to company guidelines for quality assurance.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained cleanliness of work area, including floors and counters.
- Processed payments on cash register and counted back bills and change to patrons.
Education
Associate of Arts - Human Development
Berkley University
Berkeley, CA07-1991
Some College (No Degree) - Business Administration
UEI College
Bakersfield, CASkills
- Complaint resolution
- Positive and professional
- Product sales
- Professional telephone demeanor
- Customer satisfaction measurement
- Tactful and diplomatic
- Team collaboration
- In-store support
- High-energy attitude
- Strong teamwork
- Multi-task management
- Decision-making
- Strategic sales
- Problem-solving
Custom
I am a self motivated , hard worker. I get the job done with Efficiency. I am patient, self controlled, and great at problem solving.
Timeline
Per Diem Voter Registration
Kern County Department Of Human Services
10.2024 - 11.2024
Food Service Worker
Der Wienerschnitzel
07.2008 - 09.2008
Manager
H.D. Staffing
03.2007 - 08.2007
Skating Carhop
Sonic
01.2000 - 09.2006
Associate of Arts - Human Development
Berkley University
Some College (No Degree) - Business Administration
UEI College
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