Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Owens

Savannah,GA

Summary

Experienced Manager with a proven ability to optimize company assets and enhance team performance. Demonstrated success in operational overhauls that boost profitability and minimize staff turnover. Skilled in coaching and cross-training employees to prepare for future roles. Proficient in streamlining processes to elevate productivity and meet organizational goals.

Overview

41
41
years of professional experience

Work History

Assistant Director - Voter Registration

Chatham County, Georgia
Savannah, GA
09.2023 - Current
  • Analyzed data from multiple sources to identify trends and develop strategies for improvement.
  • Assisted in developing strategic plans to meet organizational goals and objectives.
  • Created training materials for new employees on company policies and procedures.

Store Manager

Big Lots
Savannah, GA
01.2023 - 09.2023
  • Resolved customer complaints in a timely manner.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Store Manager

CVS Pharmacy
Bluffton, SC
03.2013 - 01.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.

District Manager

EZ Pawn
Abilene, TX
04.2011 - 03.2013
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.

Store Manager/Retail District Manager

Eckerd Drugs/ CVS Pharmacy
Abilene, Texas
06.1984 - 04.2011
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Education

Savannah Technical College
Savannah, GA

Skills

  • Data analysis and reporting
  • Strategic planning
  • Employee training and development
  • Regulatory compliance
  • Budget management
  • Customer service excellence
  • Inventory control
  • Performance evaluation
  • Relationship building and management
  • Team leadership and collaboration
  • Communication skills
  • Project management and facilitation
  • Human resources management
  • Sales reporting and forecasting
  • Vendor management and negotiation
  • Conflict resolution strategies
  • Attention to detail in execution
  • Group presentations and training delivery

Timeline

Assistant Director - Voter Registration

Chatham County, Georgia
09.2023 - Current

Store Manager

Big Lots
01.2023 - 09.2023

Store Manager

CVS Pharmacy
03.2013 - 01.2023

District Manager

EZ Pawn
04.2011 - 03.2013

Store Manager/Retail District Manager

Eckerd Drugs/ CVS Pharmacy
06.1984 - 04.2011

Savannah Technical College

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