Lashannal Welch
Rosamond,CA
Summary
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Experienced non-medical Care Provider offering 8 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
Work History
In-Home Caregiver
IHSS Public Authority
04.2015 - Current
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided transportation and appointments management.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Followed nutritional plans to prepare optimal meals.
- Assisted disabled clients to support independence and well-being.
- Established daily routines.
- Managed over 50 customer calls per day.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
Security Guard
OpSec Security
08.2021 - 03.2023
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Checked and verified photo identification prior to granting
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Interacted assertively but non-confrontationally with personnel and general public
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties
- Managed over 50 customer calls per day.
Food Service Worker
Charleys Philly Cheese Steak
08.2022 - 01.2023
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Processed customer payments and balanced cash drawers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed over 50 customer calls per day.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking
- Developed and maintained positive relationships with customers to enhance service
- Set up and broke down food service lines quickly to maintain service flow
Manager
Walmart
03.2019 - 01.2021
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Identified and communicated customer needs to supply chain capacity and quality teams
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Managed over 50 customer calls per day.
- Increased sales by 10%
Education
High School Diploma -
AVAE
Rosamond, CA05.2023
Skills
- Community Integration
- Compassionate Client Care
- Clinical Quality Program Standards
- Range of Motion Exercises
Timeline
Food Service Worker
Charleys Philly Cheese Steak
08.2022 - 01.2023
Security Guard
OpSec Security
08.2021 - 03.2023
Manager
Walmart
03.2019 - 01.2021
In-Home Caregiver
IHSS Public Authority
04.2015 - Current
High School Diploma -
AVAE
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