LASHAN RAJAKARUNA
Santa Clarita,United States of America
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Director of Sales
Blendy Products (Pvt) Ltd.
10.2020 - 08.2024
- Identified, developed and maintained relationships with key customers and partners.
- Developed and implemented sales strategies to maximize revenue growth.
- Managed a team of sales personnel to ensure performance goals were met or exceeded.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Conducted market research to identify new business opportunities.
- Implemented effective pricing strategies that increased profits while maintaining customer loyalty.
- Developed budget plans for marketing campaigns and promotional activities.
- Attended trade shows, conferences and industry events to promote the company's brand image.
- Negotiated contracts with vendors, suppliers, distributors and other businesses.
- Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
- Resolved customer complaints quickly by providing satisfactory solutions or refunds.
Factory Manager
HE manufacturing SDN BHD
, Malaysia
06.2019 - 05.2020
- Ensured compliance with safety regulations and maintained a safe working environment.
- Developed strategies to maximize productivity, reduce costs and improve quality standards.
- Monitored production processes and evaluated performance of employees.
- Analyzed production data to identify areas for improvement in efficiency and effectiveness.
- Implemented innovative solutions to optimize operational procedures.
- Drafted reports on labor costs, inventory levels, product output, downtime.
- Evaluated employee performance through regular feedback sessions and appraisals.
- Managed the hiring process of new staff members as well as provided training and development programs for existing staff.
Head of Sales & Marketing
Prime Ceylon (Pvt) Ltd.
04.2016 - 05.2019
- Coordinated and planned events, including scheduling, budgeting, logistics, and vendor management.
- Developed event marketing plans to promote the events through multiple channels.
- Created detailed timelines for each event and ensured all tasks were completed on time.
- Developed and implemented sales strategies to improve market share.
- Conducted customer surveys and analyzed results to identify areas of improvement.
- Created training programs for new sales employees.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
Sales & Marketing Manager
Tea 21 (Pvt) Ltd
06.2010 - 03.2016
- Developed and implemented sales strategies to target potential customers.
- Created and distributed promotional materials to increase brand awareness.
- Coordinated with marketing team to create effective campaigns for products or services.
- Conducted market research to understand customer needs and preferences.
- Organized conferences, exhibitions, and seminars to promote products and services.
- Managed a team of sales representatives by providing guidance, training, and support when needed.
Junior Sales & Marketing Executive
Noas Products (Pvt) Ltd.
03.2008 - 05.2010
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Used change methodologies to increase sales and led projects for increased productivity.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Resolved customer complaints regarding sales and service.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
Banking Associate
HSBC
09.2007 - 09.2008
- Assisted customers with opening new accounts, processing deposits and withdrawals, and providing account information.
- Provided customer service to clients regarding banking products and services.
- Processed loan applications and reviewed credit reports for accuracy.
- Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
- Resolved customer inquiries in a timely manner while adhering to all applicable laws and regulations.
- Ensured that all documentation was accurate prior to submitting for approval or processing.
- Handled incoming calls from customers regarding their accounts or banking needs.
- Developed and maintained strong relationships with customers by providing excellent customer service.
Education
Higher National Diploma - Business Management & HR
Edexcel, UK
02.2014
Certificate in Computer Science - Information Technology
National Institute in Business Management
03-2005
Skills
- Team Management
- Sales Leadership
- Customer Service
- Teamwork
- Analytical Thinking
- Negotiation Skills
- Relationship Building
- Adaptability
- Problem-solving
- Attention to detail
- Business Development
- Client Relationship Management
Personal Information
- Date of Birth: 12/19/24
- Nationality: Sri Lankan
Languages
- English
- Sinhalese
Affiliations
- Weightlifting - placed 4thin all island weightlifting National Championship in 2006
- Badminton - placed 1st in an Inter House Badminton Championship in 2006 & 2002
- Rugby - member of the rugby team which emerged cup in U-15 rugby tournament in western province schools
- Cricket - was in the prefects’ cricket team which emerged champions in 2007
Languages
English
Full Professional
Sinhalese
Full Professional
Timeline
Director of Sales
Blendy Products (Pvt) Ltd.
10.2020 - 08.2024
Factory Manager
HE manufacturing SDN BHD
06.2019 - 05.2020
Head of Sales & Marketing
Prime Ceylon (Pvt) Ltd.
04.2016 - 05.2019
Sales & Marketing Manager
Tea 21 (Pvt) Ltd
06.2010 - 03.2016
Junior Sales & Marketing Executive
Noas Products (Pvt) Ltd.
03.2008 - 05.2010
Banking Associate
HSBC
09.2007 - 09.2008
Higher National Diploma - Business Management & HR
Edexcel, UK
Certificate in Computer Science - Information Technology
National Institute in Business Management
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