Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

LaShante Fitzpatrick

Detroit

Summary

Motivated professional with extensive customer service experience, recognized for building strong relationships and partnerships. Proven ability to resolve issues efficiently, enhancing customer satisfaction in high-pressure environments. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Capable of mastering new skills quickly and working effectively without supervision.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Data Entry

Graphic Sciences
Madison Heights
03.2023 - 11.2024
  • Streamlined office organization and efficiency through meticulous data entry and document management.
  • Reduced invoice errors by implementing thorough data verification procedures.
  • Ensured timely project completion with accurate data entry support for various tasks.
  • Organized and managed documents to facilitate efficient data entry processes.

Customer Service

LiveOps
08.2022 - 03.2023
  • Managed high volume of incoming calls to provide efficient problem-solving and timely support.
  • Established rapport with customers through active listening and empathy to understand needs.
  • Demonstrated excellent multitasking abilities by managing simultaneous tasks with accuracy and attention to detail.

Truck Driver

Western Express Trucking
10.2019 - 11.2019

Maintained detailed logs, customer records, and DOT-required documentation.
Planned and adjusted routes to account for traffic and construction issues.
Minimized safety issues with regular vehicle inspections and proper incident reporting.

Driver

Uber & Lyft
05.2019 - 09.2019

Transported passengers to designated locations efficiently.

Coordinated transportation schedules for conferences and meetings.

  • Managed booking of transportation services to ensure timely arrivals.

Team Member

Jimmy John's
Detroit
08.2016 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Caretaker

Self Employed Caretaker
Detroit
05.2008 - 09.2014

Coordinated transportation services to facilitate timely travel.
Cooked balanced meals to promote health and well-being.
Executed cleaning duties to uphold hygiene standards.
Cared for grand uncle through end-of-life stage, offering companionship and assistance.

Staff Line Temp

Technicolor
Livonia
09.2012 - 04.2013
  • Minimized product damage rates by complying with established packing protocols.
  • Facilitated teamwork to refine packing processes, resulting in expedited order fulfillment.
  • Introduced effective organization and labeling methods to increase packing efficiency.
  • Promoted a clean working environment to enhance safety standards and overall productivity.

Employment Plus

Mastronardi
Livonia
08.2011 - 05.2012
  • Streamlined packing processes to enhance speed and accuracy.
  • Maintained clean, organized workspace in compliance with hygiene and safety standards.
  • Inspected orders to verify labeling, packaging, and contents for accuracy.
  • Labeled packages with correct shipping information to ensure timely deliveries.

Education

High School Diploma -

Graduation Alliance
Salt Lake City, UT
05.2022

Skills

  • Data entry expertise
  • Documentation accuracy
  • Goal-focused approach
  • Appointment coordination
  • Customer support skills
  • Remote work capability
  • Live chat communication
  • Proficient in English
  • Problem solving

Certification

  • CDL Certificate
  • Lash Extension Certificate

Languages

English
Professional

References

References available upon request.

Timeline

Data Entry

Graphic Sciences
03.2023 - 11.2024

Customer Service

LiveOps
08.2022 - 03.2023

Truck Driver

Western Express Trucking
10.2019 - 11.2019

Driver

Uber & Lyft
05.2019 - 09.2019

Team Member

Jimmy John's
08.2016 - 04.2017

Staff Line Temp

Technicolor
09.2012 - 04.2013

Employment Plus

Mastronardi
08.2011 - 05.2012

Caretaker

Self Employed Caretaker
05.2008 - 09.2014

High School Diploma -

Graduation Alliance