Summary
Overview
Work History
Education
Skills
Timeline
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Lashanti Phillips

Metter,GA

Summary

Driven professional with a proven track record at Frito-Lay, enhancing customer retention and exceeding sales targets through effective cross-selling techniques and exceptional customer service. Skilled in account development and business transactions, demonstrated by a history of boosting revenues and fostering strong customer relationships.

Overview

6
6
years of professional experience

Work History

Route Sales Representative

Frito-Lay
Statesboro, GA
08.2022 - 10.2024
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.

Money Center Associate

Walmart
Swainsboro, GA
02.2019 - 08.2022
  • Implemented new procedures for improved workflow, increasing overall productivity within the department.
  • Established strong customer relationships by offering personalized assistance with banking services and transactions.
  • Managed risk by adhering to established policies regarding account holds and check verification procedures.
  • Reduced wait times by effectively managing multiple tasks simultaneously during peak hours.
  • Updated and maintained long-term accounts.
  • Exceeded sales targets by proactively promoting relevant products and services based on individual client needs.

Education

Associate Of Business Administration - Business Administration And Management

Georgia Southern University
Statesboro, GA

Skills

  • Customer Retention
  • Sales Goals
  • Stock Rotation
  • Leads Prospecting
  • Account development
  • Business transactions
  • Cross-selling techniques
  • Customer Service

Timeline

Route Sales Representative

Frito-Lay
08.2022 - 10.2024

Money Center Associate

Walmart
02.2019 - 08.2022

Associate Of Business Administration - Business Administration And Management

Georgia Southern University
Lashanti Phillips