LaShaun Hill
Richardson,TX
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Attentive Customer Service Representative with 6 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
6
6
years of professional experience
Work History
Team Member
AAA Staffing
03.2021 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained database systems to track and analyze operational data.
- customer service
Technical Team
Fox Pest Control
02.2023 - 11.2023
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Developed and implemented bug fixes and patch sets for existing web applications.
- Directed and supervised team of Number engaged in Type and Type development.
- Reduced mosquito populations by implementing effective pest control strategies and techniques.
- Prepared reports and kept detailed records of pest control activities.
- Preserved plant health with timely fertilization and pest control treatments.
Security Supervisor
Foxwoods Resort And Casino
01.2020 - 10.2022
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
Team Leader
Stew Leonard's
01.2018 - 05.2020
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Customer service
- Grocery store experience
Education
High School Diploma -
OH Platt
MERIDEN 2020
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Fast-Paced Environment
- Cleaning
- Social media expertise
- Quick Learner
- Strong Work Ethic
Timeline
Technical Team
Fox Pest Control
02.2023 - 11.2023
Team Member
AAA Staffing
03.2021 - 12.2023
Security Supervisor
Foxwoods Resort And Casino
01.2020 - 10.2022
Team Leader
Stew Leonard's
01.2018 - 05.2020
High School Diploma -
OH Platt
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