LaShauna Cobb

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.

• Form a relationship with the client so the client could trust you.
• Maintained clean and well-organized environment for client happiness and safety.
• Transported clients to doctor's appointments and errands.
• Enhanced patient wellbeing by supporting participation in recreational activities.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Tracked and reported clients' progress based on observations and conversations.
• Documented current patient information to update vital signs, behaviors and eating habits.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Served meals and assisted immobile or disabled individuals with eating.
• Assisted client with personal hygiene, including Bathing, brushing teeth, and getting them dress.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Monitored client's well-being, safety and comfort under physician direction.

• I answer calls for medicare.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for Medicare, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong Medicare knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
• Fostered positive customer service culture within team which led to higher customer satisfaction rates.
• Met customer call guidelines for service levels, handle time and productivity.
• Provided excellent customer care by responding to requests, assisting with Medicare question. Handling billing, refill prescription, changing address, and sign up new customers.
• Educated customers about billing, payment processing and support policies and procedures.

• Form a relationship with the client so they could trust you.
• understand them so you could recognize when they might started having a behavior and you could help them redirect their behavior to maybe watching tv. listening to music, or art craft something that they enjoy doing.
• Maintained clean and well-organized environment for client happiness and safety.
• Transported clients to doctor's appointments and errands.
• Enhanced patient wellbeing by supporting participation in recreational activities.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Tracked and reported clients' progress based on observations and conversations.
• Documented current patient information to update vital signs, behaviors and eating habits.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Served meals and assisted immobile or disabled individuals with eating.
• Assisted client with personal hygiene, including Bathing, brushing teeth, and getting them dress.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Monitored client's well-being, safety and comfort under physician direction.

I had to go to the client house a few times a week to clean their house for a few hours. On certain day the client wanted me to do some deep cleaning. Sometime the client just wanted somebody to talk to. I would just go to a client house to sit with them for a few hours.

I would help brides say yes to their dress. I would talk to the bride and she might have picture to show me, so I could get an understanding of the dress she wanted for her special day. I would help the bridesmaid try on their dress to. I had make special connection with my bride so I could help her. I had to sell to the bride things that she might want or need for her day. I had to use a computer to put in the information that she about her and the things that she wanted. When a bride or her bridesmaid came in to pick up her dress I would have to go get the dress for her. I had to answer the phones and answer any questioning that person had. Sometime the bride would tell other soon to be brides about me and they would come in to require me. If a soon to be bride came back they would require me because we had already establish a connection.

• Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
• Interacted pleasantly with clients and guests when performing daily duties.
• Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
• Requested maintenance orders to fix non-working equipment and address room damage.
• Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
• Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
• Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
• Worked with speed and efficiency to meet all job requirements.

I was a temp for Snelling Staffing. Snelling Staffing sent me to work at the food court for NMMC . I work at every station in the food court. I had to service customer their food. I had to prepare food for the next day. Had to restock refrigerators and shelves. I had to work back in the dish washing room a few times a week.

• Collaborated with clients to plan shoots and boost satisfaction with photos.
• Planned and obtained original shots using innovative thinking and new techniques.
• Cropped, manipulated and performed color balance for final images.
• Explained price and package details to customers.

Has a Photographer I had to take pictures of babies, family, professional pictures, senior portraits, and birthday pictures. I would have to go to the computer and get on a program that I would have to create pictures like make them black and white, put a names on a picture, and anything the client would like for me to do. I would have to sell to them different portrait packages and talk to them about what they might want. I had to call clients to confirm appointments for the next day or to tell them there picture was in. I had to do paperwork for the end of the night. It was my manger and I that was just working there so we was the only ones running sears portrait.

• Collaborated with clients to plan shoots and boost satisfaction with photos.
• Planned and obtained original shots using innovative thinking and new techniques.
• Explained price and package details to customers.
• Cropped, manipulated and performed color balance for final images.