Lashaunda Faltz

As a Daycare Teacher at KinderCare, the focus was on creating a supportive and educational atmosphere for children. This role involved designing and delivering lesson plans tailored to the developmental needs of each child. Regular communication with parents was maintained to keep them informed about their child's progress and daily activities. Collaboration with fellow educators was also emphasized to foster a cohesive learning environment.

• Developed strong relationships with parents through regular communication about their child''s progress and needs.
• Developed and executed engaging lesson plans that catered to children's learning styles.
• Worked closely with a team of educators to enhance the overall learning experience.

In the role of Direct Support Professional at Good Neighbor, responsibilities included providing essential support to individuals with disabilities. The focus was on promoting independence and enhancing the quality of life for clients. This involved assisting with daily living activities and facilitating community engagement. Strong interpersonal skills were crucial in building rapport and trust with clients and their families.

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
• Assisted disabled clients to support independence and well-being.
• Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
• Developed and implemented individualized care plans to meet individual needs of each client.

Serving as a Waitress at Friendly's involved providing excellent customer service in a fast-paced environment. Responsibilities included taking orders, serving food and beverages, and ensuring customer satisfaction. Maintaining a clean and organized dining area was essential, as was effective communication with kitchen staff and other team members. This role honed multitasking abilities and enhanced customer interaction skills.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
• Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled high volume transactions during peak periods without compromising service quality or accuracy.
• Operated POS terminals and cash drawer balancing.
• Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
• Assisted customers by answering questions and fulfilling requests.
• Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
• Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
• Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
• Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
• Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.

• Developed strong relationships with hiring managers, leading to more efficient communication and better understanding of their needs for open positions.
• Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
• Increased candidate placements by implementing innovative sourcing strategies and utilizing various recruitment tools.
• Collaborated with HR department to ensure smooth onboarding processes for new employees, facilitating seamless integration into company culture.
• Trained new team members on recruitment best practices, ensuring a high level of competency within the team.
• Hired employees and initiated new hire paperwork process.
• Promptly corresponded with applicants and coordinated and conducted interviews.
• Assisted with recruiting and onboarding processes, including conducting interviews, completing background checks and administering drug test for qualified candidates.
• Trained, observed and coached individuals the first day on job and if job performance was not meeting the daily quotas.
• Worked as a team to fulfill job duties.