LaShaunda Glover
Columbia,SC
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Traffic Controller
AWP Area Wide Protective
Columbia, SC
10.2023 - Current
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Dietary Aide
NHC Nursing Home
Columbia, SC
01.2024 - 04.2024
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Provided nutritional advice to residents and patients regarding their diet plans.
Floor Technician
Sizemoreinc
Columbia, SC
05.2020 - 08.2023
- Maintained a safe working environment by adhering to OSHA standards.
- Performed regular maintenance on machinery used for floor care tasks.
- Kept accurate records of supplies used during each shift.
- Checked machinery for proper functioning before use.
Machine Operator
Adecco Staffing
Columbia, SC
12.2017 - 08.2021
- Performed regular maintenance on machines to ensure optimal performance.
- Adjusted machine settings according to production requirements.
- Keep detailed reports of maintenance activities performed on machinery.
- Troubleshoot malfunctions in equipment or processes.
Customer Service Representative
Teleperformance USA
Columbia, SC
05.2016 - 12.2018
- Delivered exceptional service to clientele by guiding them through the process of product selection, order placement, billing issues resolution and returns or exchange procedures.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered inbound calls, chats and emails to facilitate customer service.
- Maintained a high level of professionalism when dealing with difficult customers.
Sales Associate
Belk Department Store
Columbia, SC
01.2015 - 07.2017
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Developed promotional strategies to increase sales volume.
Education
High School Diploma -
Eau Claire High School
Columbia, SC05-2015
Skills
- GPS expertise
- Weather Monitoring
- Traffic safety expert
- Valid SC driver's license
Timeline
Dietary Aide
NHC Nursing Home
01.2024 - 04.2024
Traffic Controller
AWP Area Wide Protective
10.2023 - Current
Floor Technician
Sizemoreinc
05.2020 - 08.2023
Machine Operator
Adecco Staffing
12.2017 - 08.2021
Customer Service Representative
Teleperformance USA
05.2016 - 12.2018
Sales Associate
Belk Department Store
01.2015 - 07.2017
High School Diploma -
Eau Claire High School
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