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Associate Principal Engineer

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Professional with strong background in IT support, equipped to handle complex technical issues and provide effective solutions. Skilled in troubleshooting, system administration, and user support. Known for fostering collaboration within teams and adapting to evolving situations. Reliable and focused on delivering impactful results, excelling in communication, problem-solving, and customer service.

Accommodating Senior Technical Support Specialist prepared to take the next step with a new team where unprecedented computer and technical knowledge can be utilized. Level-headed and calm with a strong attention to detail. Accomplished at achieving consistent Top 5 rankings in monthly metrics. Fluent in English

Dynamic Help Desk Analyst with a proven track record at Southern Company Services Inc., excelling in network troubleshooting and customer support. Achieved high first-contact resolution rates through effective problem-solving and empathetic communication. Skilled in remote support and software installation, enhancing user satisfaction and operational efficiency.
Innovative Help Desk Analyst with 19 years' experience in prioritizing customer satisfaction while providing technical support. Successful in providing network support, troubleshooting and maintenance to 25000+ workstations. Personable communicator while assisting with technical issues and training.

Perceptive Technical Support Service Desk Specialist with established troubleshooting skills. Bringing over 3+ years of professional experience in help desk and technical support services. Extensive knowledge of using and problem-solving various computer issues and equipment. Successful in providing network support and maintenance to 6+ workstations, while still prioritizing client satisfaction.

LaShawn Davis

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IT Support Specialist

Help Desk Support Specialist

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Help Desk Analyst

IT Support Specialist

Help Desk Support Specialist

High School Diploma -

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