Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lashawn Galloway

Dallas

Summary

Dedicated customer service professional with over 7 years of experience in fast-paced environments. Delivers compassionate and efficient support to a wide range of individuals. Proficient in scheduling, communication, and managing sensitive information. Eager to leverage strong interpersonal skills and detail-oriented mindset in a rewarding position within the public health and family support sector.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Phlebotomy Technician

BioLife Plasma
01.2024 - Current
  • - Collected and processed blood samples while ensuring safety compliance
  • - Monitored donor vitals and provided education on plasma donation
  • - Built rapport with donors to promote comfort and increase return visits

Customer Service Associate – Online Orders

Walmart Supercenter
05.2021 - 09.2024
  • - Fulfilled 100+ customer orders daily with a focus on accuracy and timeliness
  • - Streamlined fulfillment processes, improving order speed and customer satisfaction
  • - Maintained quality control to ensure items met specific customer needs

Shift Lead / Customer Support

Dollar General
01.2018 - 11.2022
  • - Oversaw store operations and maintained a clean, organized environment
  • - Handled cash transactions and closing procedures, ensuring safety protocols
  • - Assisted customers and supported team members during high-traffic hours

Education

High School Diploma - undefined

Edna Karr High School
New Orleans, LA
05.2017

Skills

  • Customer Service
  • Communication
  • Scheduling
  • Compassionate Support
  • Attention to Detail
  • Team Leadership

Certification

Basic Life Support (BLS) – American Heart Association

Timeline

Phlebotomy Technician

BioLife Plasma
01.2024 - Current

Customer Service Associate – Online Orders

Walmart Supercenter
05.2021 - 09.2024

Shift Lead / Customer Support

Dollar General
01.2018 - 11.2022

High School Diploma - undefined

Edna Karr High School

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