Lashawn Schlattman
Chippewa Falls,WI
Overview
16
16
years of professional experience
Work History
Lead/bookkeeper
Family Fare Supermarket
Chippewa Falls, WI
12.2022 - Current
- Prepare deposits
- Enter information into IBM system
- Count and put out postal and lottery
- Run the front end - helping with any difficulties that cashiers have including incorrect prices of items, overrides, refunds
2nd Assistant Manager
McDonald's
Eau Claire, WI
05.2008 - 12.2022
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
- Assisted in conducting performance reviews for staff members, identifying strengths and areas of improvement to support professional growth.
- Streamlined store operations by creating efficient staff schedules, reducing labor costs without compromising service quality.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Appointment Coordinator
Marshfield Clinic
Eau Claire, WI
08.2018 - 03.2021
- Directed telephone calls to appropriate parties.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Managed high call volume while maintaining professionalism and accuracy in appointment bookings.
- Called and rescheduled appointments for clients.
Education
Associate Degree In Nursing - Nursing
Chippewa Valley Technical College
Eau Claire, WI05.2017
Skills
- Data Entry
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Microsoft Office
- Cash Management
- Task Prioritization
- Complaint resolution
- Data Entry and 10-Key
- Word Processing
Timeline
Lead/bookkeeper
Family Fare Supermarket
12.2022 - Current
Appointment Coordinator
Marshfield Clinic
08.2018 - 03.2021
2nd Assistant Manager
McDonald's
05.2008 - 12.2022
Associate Degree In Nursing - Nursing
Chippewa Valley Technical College