LaShawn Shelly

Assist with developing and implementing treatment plans for patients. Assist patients with self-care and social skills. Report patients' progress to the treatment team. Monitored and managed patients' activities and addressed problems in living areas. Accompany patients to appointments outside the facility. Assist patients with housekeeping and laundry duties. Facilitated group activities to enhance social skills. Update patients' charts and prepare written reports based on observation of children's physical condition, behavior, mood changes, interactions with others, and unusual incidents. Maintain a safe and healthy environment for all patients.

• Assisted students with classroom assignments on an individual basis.
• Prepared lesson plans under the direction of the teacher.
• Gave recommendations to the teacher regarding students' progress and behavior.
• Observed student behavior and documented concerns for psychiatrists, social workers, and psychologists.
• Escorted students to class and the living areas, as needed.
• Observed and evaluated the educational needs of each student. Maintained records and files for student records and assignments.
• Supported classroom activities by assisting students with learning challenges and encouraging engagement.

• Delivered effective lesson plans in alignment with curriculum standards.
• Managed classroom behavior to maintain a positive learning environment.
• Adapted instructional strategies to meet diverse student needs and learning styles.
• Collaborated with educators to enhance student engagement and participation.

• Processed new enrollment applications for Midwest Advantage, an approved Medicare HMO, ensuring accurate and timely enrollment for members.
• Resolved and reported member complaints regarding providers and vendors to appropriate department(s).
• Maintained records pertaining to Medicare and Medicaid eligibility and enrollment by managing weekly reports.
• Answered members' questions regarding enrollment and eligibility.
• Conducted internal audits to verify Medicaid coverage for Medicare beneficiaries, contributing to compliance and quality assurance.
• Reconciled eligibility and enrollment eligibility and enrollment discrepancies.
• Ensured compliance with Medicare regulatory standards.