LaShawn Thibodeaux
Oakland,Ca
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Server
Farmhouse Belmont
11.2022 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Reservationist
Bazille Restaurant
09.2021 - 08.2022
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Waitress
Bucks of Woodside
11.2003 - 03.2020
- Worked in high-volume,high profile restaurant
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Freelance Event Coordinator
Nonprofit Organization
01.2005 - 06.2010
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Negotiated with vendors to achieve most favorable terms.
- Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Education
Associate of Arts - English
Santa Monica College Area
Malaga Institute
B.A. - business
New College of California
08.2004
Skills
- Food Service Knowledge
- Business Growth
- Contract Negotiations and Administration
- Special Events Planning
- Strong work ethic
- Exceptional customer service
- Guest engagement
- High volume dining
- Sales expertise
References
References Available Upon Request
Timeline
Server
Farmhouse Belmont
11.2022 - 12.2024
Reservationist
Bazille Restaurant
09.2021 - 08.2022
Freelance Event Coordinator
Nonprofit Organization
01.2005 - 06.2010
Waitress
Bucks of Woodside
11.2003 - 03.2020
Malaga Institute
B.A. - business
New College of California
Associate of Arts - English
Santa Monica College Area
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